Restoration Project Manager

SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.

Benefits:

• 401(k) matching
• Company car
• Competitive salary
• Dental insurance
• Paid time off
• Vision insurance

SERVPRO is hiring a Restoration Project Manager!
Benefits/Perks

• Competitive salary based on experience
• Opportunities for training, certifications, and career development
• Vision and dental insurance
• Paid holidays and vacation time
• 401K retirement plan
• Company vehicle and resources provided
• Supportive, team-oriented work environment

Key Responsibilities

• Manage the customer experience and ensure overall satisfaction
• Respond promptly to potential customer inquiries and emergencies
• Create accurate scopes of work and estimates using proprietary software
• Negotiate and obtain approval for estimates and scopes from clients and adjusters
• Coordinate crews, subcontractors, and resources for ongoing projects
• Review job documentation to ensure proper billing and compliance
• Communicate with customers, vendors, teammates, and insurance reps
• Control production costs including materials, equipment, and vehicles
• Oversee safe work practices and enforce safety/risk management standards
• Recruit, hire, and train production team members

Requirements

• Minimum 2 years of project management experience in construction
• Strong communication, organizational, and computer skills
• Experience in cleaning/restoration (preferred)
• High school diploma or GED required
• IICRC certification (preferred)
• Xactimate experience is a plus
• Valid driver’s license required
• Ability to lift 50 lbs regularly and up to 100 lbs with assistance
• Able to work on ladders, in tight spaces, and at ceiling heights
• Comfortable with physical tasks and cleaning products/chemicals
• Willing to travel locally and occasionally out of state
• Ability to pass a background check

About Us
We are a family-owned SERVPRO® Franchise serving our community with integrity and professionalism. Our focus is on growth, training, and teamwork. If you're passionate about helping others and ready to lead projects that make a difference, we’d love to meet you!
For more information, visit www.servprosouthbend.com

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.