Restoration Project Coordinator (In-Office)
Restoration 1 of Texas Hill Country | Garden Ridge, TX
Full-Time | Monday–Friday 8:00am–5:00pm (additional hours as needed)
Summary
We are hiring a Restoration Project Coordinator to support our Reconstruction Project Managers and keep reconstruction projects organized, documented, and moving forward. This role requires strong organization, confident communication, and the ability be professional when holding both clients and internal team members accountable professionally.
Responsibilities
· Primary point of contact for clients during reconstruction projects
· Provide project updates, request documents, and set clear expectations
· Collect and audit daily site reports, photos, and job documentation
· Organize and maintain job files in Encircle
· Assemble estimates using Xactimate (preferred)
· Track contracts, invoices, submittals, approvals, and deadlines
· Support invoicing and collection calls (deductibles and balances due)
· Coordinate communication with vendors, adjusters, and internal teams
Requirements
· Strong written and verbal communication
· Highly organized and detail-oriented
· Comfortable with direct conversations and persistent follow-up
· Microsoft Office proficiency
· Restoration / construction admin experience preferred
· Xactimate experience preferred but not required
This Role Requires Backbone (Not Aggression)
We are looking for someone who can be calm, professional, and persistent—even when conversations get uncomfortable.
You must be comfortable saying things like:
· “I can’t invoice this until your daily logs and photos are uploaded.”
· “We need your deductible paid before reconstruction can be scheduled.”
· “We still need the signed work authorization to proceed.”
· “We need the adjuster’s approval in writing before we start this scope.”
If you avoid follow-up, dislike phone calls, or struggle to be direct when needed, this role will not be a good fit.
Pay: $40,000 - $45,000/year salary + quarterly bonus based on performance metrics.
Benefits: Paid holidays, PTO/vacation, 401(k) with matching after 90 days.
How to Apply
Submit your resume and a short message.
Attention-to-detail requirement: Include the phrase “I am systematic” in the first sentence of your message.
Restoration Support to Help You Get Your Normal Back
At Restoration 1, we help people get their property and life back to normal when they're dealing with water, mold, or fire damage. We understand that our customers are going through a taxing and emotionally trying time. This is why our restoration specialists strive to be attentive, offer upfront communication, and valuable services to our customers.
Most people struggle to clean up the mess after a disaster such as a flood or fire. We've created a straightforward process to guide our customers through their property restoration. With one phone call, your life can get back to normal.
What We Do
Our reputation for fast response, exceptional quality, and commitment has contributed to our growth as a company throughout the United States. Our restoration specialists understand that a disaster and the need for property restoration services can come without warning, and that is why we are always at hand to assist you 24/7! Restoration 1 aims to go the extra mile for our customers and make sure their property is back the way they remember it.