Restoration Crew Chief - Water Fire Mold

We are looking for a Restoration Crew Chief to take the wheel, lead a team, and manage water, fire, and mold projects across Mason, Manistee, Lake, Osceola and Wexford Counties. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance

SERVPRO of Manistee, Ludington and Cadillac is hiring a Restoration Crew Chief!
 
Benefits
SERVPRO of Manistee, Ludington and Cadillac offers:

• Competitive compensation with emergency call out bonuses
• Superior benefits
• Career progression
• Professional development

And more!
 
 We are looking for a Restoration Crew Chief to take the wheel, lead a team, and manage water, fire, and mold projects across Mason, Manistee, Lake, Osceola and Wexford Counties. This is a high-visibility, hands-on leadership role where your expertise is respected, your time is valued, and your hard work is directly rewarded. If you are ready for a stable company culture, a reliable truck, and a clear path to career growth, we want to talk to you.  As the front-line representative of the SERVPRO® brand, the Restoration Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
 
Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control 
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities 
• Document a detailed and accurate job file to support the services provided 
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

 
Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

 
Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Pay is based on experience and IICRC certifications. 
 
Each SERVPRO® Franchise is Independently Owned and Operated. 
 

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.