Restaurant Supervisor-Ten Lounge

WALK-IN WEDNESDAY

Interview on the spot!
Every Wednesday from 12 PM - 2 PM
2500 E. Devon Ave | Des Plaines , IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station

Job Functions: 

• Responsible for supervising the activities of all F&B Team Members during a shift, ensuring all functional job duties are performed according to established company policies. 
• Ensures all guests are served in a prompt, professional, and courteous manner. Builds relationships with guests and leads his/her team members to deliver superior service to our guests. 
• Ensures proper staffing for forecasted volume and budgetary guidelines. 
• Possesses excellent conflict resolution skills. Communicates any problems or concerns to Manager or other departments as needed. 
• Cultivates and enforces company and department policies and procedures. Notifies and trains team members on any changes in policy and procedure. 
• Maintains thorough communication between shifts. 
• Works well as a team with leaders within Food & Beverage and throughout the property to ensure proper communication. 
• Properly and thoroughly completes all administrative responsibilities required in his/her role. 
• Monitors business levels and adjusts staffing levels as necessary to ensure all beverage outlets are staffed appropriately. 
• Assists trainers in properly training new team members. 
• Assists team members in their duties as needed. 
• Maintains a constant awareness of services, promotions, and events offered at Rivers and communicates this information to all team members. 
• Maintain high sanitation standards and ensures all Board of Health regulations are adhered to. 
• Maintains sufficient materials and products in the work location. 
• Understands that this is a 24-hour responsibility and is accessible at all times. 
• Sets high standards by complying with all departmental rules, policies, and procedures. 
• Ensures that all Team Members are treated in a fair and consistent manner. 
• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy. 
• Attends all Management training sessions and seminars as prescribed. 
• Performs any other duties as specified or assigned by the Director or any member of the Executive Management. 

Job Requirements: 

• Possesses complete knowledge of all procedures related to the job. 
• Must possess outstanding interpersonal communications skills to effectively interface with guests, supervisors, and team members. 
• Three to five years’ experience in the hospitality field, preferably in beverage operations and/or gaming, with at least 1 year supervisory experience or equivalent training. 
• Must have successfully completed and maintain certification in “Serv-Safe”(Food Sanitation Management) and Responsible Alcohol Training within 120 days of employment. 
• Adequate knowledge of beer, wine, and spirit offerings and industry trends is required. 
• Must be able to use a computer and fluent in Microsoft Office applications. 
• Must be able to understand and communicate Material Safety Data Sheets to all team members. 
• Must be able to lift at least twenty pounds at one time. 
• Must be able to stand and walk for long periods of time, as well as bend, stoop, and twist. 
• Must possess a cooperative, helpful, and friendly nature. 
• Ability to successfully fulfill the pre-employment process and maintain all licensing requirements. 
• Ability to work flexible shifts, hours, and days of the week, including holidays and weekends.

Perks that Work!

• Medical, Dental, Vision, and Life Insurance
• 401K – 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year 
• Free Shuttle from Rosemont’s Blue Line Station
• Free Parking On-Site
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement 
• Fitness/Gym Reimbursement
• Community Volunteer Opportunities
• Leadership Training & Career Advancement Programs
• Team Member Exclusive Discounts