WALK-IN WEDNESDAY
Interview on the spot!
Every Wednesday from 12 PM - 2 PM
2500 E. Devon Ave | Des Plaines , IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station
Job Functions:
- Responsible for supervising the activities of all F&B Team Members during a shift, ensuring all functional job duties are performed according to established company policies.
- Ensures all guests are served in a prompt, professional, and courteous manner. Builds relationships with guests and leads his/her team members to deliver superior service to our guests.
- Ensures proper staffing for forecasted volume and budgetary guidelines.
- Possesses excellent conflict resolution skills. Communicates any problems or concerns to Manager or other departments as needed.
- Cultivates and enforces company and department policies and procedures. Notifies and trains team members on any changes in policy and procedure.
- Maintains thorough communication between shifts.
- Works well as a team with leaders within Food & Beverage and throughout the property to ensure proper communication.
- Properly and thoroughly completes all administrative responsibilities required in his/her role.
- Monitors business levels and adjusts staffing levels as necessary to ensure all beverage outlets are staffed appropriately.
- Assists trainers in properly training new team members.
- Assists team members in their duties as needed.
- Maintains a constant awareness of services, promotions, and events offered at Rivers and communicates this information to all team members.
- Maintain high sanitation standards and ensures all Board of Health regulations are adhered to.
- Maintains sufficient materials and products in the work location.
- Understands that this is a 24-hour responsibility and is accessible at all times.
- Sets high standards by complying with all departmental rules, policies, and procedures.
- Ensures that all Team Members are treated in a fair and consistent manner.
- Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
- Attends all Management training sessions and seminars as prescribed.
- Performs any other duties as specified or assigned by the Director or any member of the Executive Management.
Job Requirements:
- Possesses complete knowledge of all procedures related to the job.
- Must possess outstanding interpersonal communications skills to effectively interface with guests, supervisors, and team members.
- Three to five years' experience in the hospitality field, preferably in beverage operations and/or gaming, with at least 1 year supervisory experience or equivalent training.
- Must have successfully completed and maintain certification in "Serv-Safe"(Food Sanitation Management) and Responsible Alcohol Training within 120 days of employment.
- Adequate knowledge of beer, wine, and spirit offerings and industry trends is required.
- Must be able to use a computer and fluent in Microsoft Office applications.
- Must be able to understand and communicate Material Safety Data Sheets to all team members.
- Must be able to lift at least twenty pounds at one time.
- Must be able to stand and walk for long periods of time, as well as bend, stoop, and twist.
- Must possess a cooperative, helpful, and friendly nature.
- Ability to successfully fulfill the pre-employment process and maintain all licensing requirements.
- Ability to work flexible shifts, hours, and days of the week, including holidays and weekends.
Perks that Work!
- Medical, Dental, Vision, and Life Insurance
- 401K - 4% match to 5% Team Member Contribution
- $1 Daily Meals
- Earn up to 18 Days of Paid Time Off Your First Year
- Free Shuttle from Rosemont's Blue Line Station
- Free Parking On-Site
- Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
- Tuition Reimbursement
- Fitness/Gym Reimbursement
- Community Volunteer Opportunities
- Leadership Training & Career Advancement Programs
- Team Member Exclusive Discounts