Restaurant Supervisor

Join Arizona Country Club During an Exciting New Chapter:

Restaurant Supervisor

Who are you?

Are you passionate about hospitality, creating memorable experiences, and being a part of a team that delivers exceptional service every day?

Arizona Country Club is seeking a Restaurant Supervisor to join our hospitality team and help create outstanding experiences for our members and guests. This is an exciting opportunity to join the Club during one of its most significant investments in history and play an important role in creating exceptional moments for our members and guests.

If you enjoy connecting with people, providing attentive service, and being part of a team dedicated to excellence, we'd love to hear from you.

About Arizona Country Club

For more than 75 years, Arizona Country Club has been recognized as one of Arizona's premier private clubs, where family, tradition, championship golf, and exceptional hospitality come together to create an unmatched member experience.

Recognized as a 5-Star Platinum Club by Club Leaders Forum and a Distinguished Club Elite of the World by BoardRoom Magazine, Arizona Country Club continues to invest in creating extraordinary experiences for its members, guests, and employees.

We are currently undergoing a $12 million transformation of our clubhouse, reimagining the spaces where members gather, dine, and connect. This exciting renovation blends the timeless charm of Arizona Country Club's heritage with modern enhancements designed to elevate the member experience for years to come.

As part of this transformation, the restaurant is being reimagined with an expanded bar, improved service flow, additional seating, and a refined atmosphere where members can gather to enjoy food, drinks, and conversation. Updated dining spaces will feature enhanced indoor-outdoor connections and breathtaking views of the golf course and Camelback Mountain, creating an elevated setting for everything from casual lunches to special events. The project also includes beautifully renovated men's and women's locker rooms, further enhancing the Club experience from arrival to departure.

There has never been a more exciting time to join Arizona Country Club.

Why Arizona Country Club?

This is more than a Food & Beverage positive- it is an opportunity to become part of a team that values hospitality, teamwork, and creating meaningful connections with members and guests.

As a Food & Beverage Outpost Attendant, you will have the opportunity to:

• Work in a newly renovated, premier private club environment.
• Build relationships with members and guests through exceptional service.
• Be part of a collaborative hospitality team focused on creating memorable experiences.
• Gain valuable experience in a luxury hospitality setting.
• Contribute to the continued growth and success of Arizona Country Club.

At Arizona Country Club, we believe our employees are one of our greatest assets. We are committed to creating a supportive workplace where team members are valued, recognized, and provided opportunities to grow.

Position Summary

Plan, direct and coordinate the activities of the Dining Room Bar. Manage and coordinate all beverage inventories.

Start Date & Training

Anticipated start date and training for our newly renovated restaurant will begin in early November.

Essential Duties & Responsibilities

• Ensure food handling procedures are in compliance with the health and safety board.
• Ensure alcohol is served in compliance with the liquor board.
• Uphold ACC's policies and safety standards for the Men's Grill.
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an appropriate manner.
• Control and monitor cash bank.
• Control accurate records of all chits and ensure all chits are entered into the POS system properly.
• Observe dining area to ensure members and guests are served in a timely manner.
• Investigate and resolve customer complaints regarding quality of food, beverage and service.
• Coordinate and control all beverage inventories.
• Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
• Maintain bar and equipment inventories, and keep inventory records.
• Hire personnel to meet staffing needs. Manage personnel up to 10 employees.
• Schedule staff hours and assign duties.
• Establish standards for personnel performance and customer service.
• Document and coordinate with Food and Beverage Manager regarding personnel actions including hiring, promotions, disciplinary actions, terminations, separations and any other requests by the Human Resources Manager.
• Support country club as needed doing training and other duties as assigned.
• Special projects as assigned by management.

Education & Experience

High-school graduate or GED equivalent required; vocational school preferred. May be required to obtain licensing in order to serve alcohol. Valid Arizona Food Handler's card. 3-5 years experience in the service industry and some supervisory experience required. Bartending experience preferred. Working knowledge of liquor, wine and other beverages preferred.

Knowledge, Skills & Abilities

Good customer contact skills. Able to interact successfully with a variety of people in person and by telephone. Excellent written and oral communication skills as well as memorization skills in retaining information. Must be confident of skills and have the ability to make sound, independent decisions when appropriate; have the willingness to adjust to and conform to varying schedules; have excellent communication skills; and be able to get along well with others.

Work Environment & Physical Requirements

Must be able to stand for extended periods of time while taking orders, using computers for entering and processing orders, have good communication skills (i.e., communicate clearly and effectively in both written and spoken English). Must be able to lift or move kegs weighing up to 160 pounds - maintaining cooler and bar stock requires bending as well as carrying and/or lifting materials. Performing movements which require considerable movement of arms, legs and moving entire body such as lifting, balancing, walking, stopping, and handling of materials. Must be able to work in a well-lighted, temperature controlled work area. Must be able to see and work with customers and work in open area with other employees. Will come in contact with alcohol, cutlery, graters, slicers, rangers, and heat, chemicals and cleaning solvents as necessary.

Our Culture

The Club's mission is to inspire families and friends to reconnect, have fun and create lasting memories inside a best-in-class private member-owned club, rich in its golf history and family tradition.

We accomplish this by having extraordinary facilities, offering a variety of events and programs throughout the year, and Staff Members providing exceptional service. Our Staff Members have a unique opportunity to help enhance the lives of our Membership daily. Arizona Country Club values its Staff Members and considers them as one of the most important assets of our Club. We believe in providing personal growth opportunities and promoting within the Club.

Ready to Join Our Team?

If you're ready to be part of one of the most exciting moments in Arizona Country Club's history, we'd love to hear from you.

Join Arizona Country Club and become part of an exciting new chapter as we unveil our newly transformed clubhouse, luxurious member amenities, and continued commitment to excellence.

Please contact Andrew Gutierrez, Assistant Food & Beverage Manager with any questions.

agutierrez@azcountryclub.com

Direct: 480.889.1516

www.azcountryclub.com

Equal Opportunity Employer

Drug-Free Workplace