Core Responsibilities
- Shift Management: Coordinate daily operations, run pre-shift team meetings, and handle opening or closing duties.
- Staff Leadership: Train, mentor, and supervise hosts, servers, and bussers; manage staff scheduling to cover peak hours.
- Customer Service: Greet guests, monitor dining room satisfaction, and handle customer complaints quickly and professionally.
- Safety & Compliance: Enforce strict health, hygiene, and sanitation regulations across the dining and kitchen areas.
- Inventory & Ordering: Monitor stock levels for food, beverages, and cleaning supplies, and assist with ordering.
Job Requirements
- Experience: 1 to 3 years of customer service or supervisory experience in the hospitality industry.
- Education: High school diploma or equivalent; hospitality coursework is a plus.
- Skills: Strong communication, leadership, multitasking, and problem-solving abilities.
- Physical: Ability to stand and walk for long work shifts in a fast-paced environment
The Lawrence will be more than just a hotel—it will evolve over time, into a local landmark, meeting place and “watering hole”. Designed for travelers who seek unique experiences and personalized service, the hotel blends Southern charm with modern elegance. As a vibrant part of the community, we attract guests looking for authenticity, culture, and unparalleled hospitality.
Location: The Lawrence Hotel (Bellfire & Old Nicks)
Job type: Full Time
Schedule: Flexible
Additional benefits
- Health insurance
- Vision insurance
- Dental insurance
- Paid time off
- 401(k)
- 401(k) matching
- Other
Qualifications:
- Foremost, must be able to provide Award Winning Service by exceeding brand standards by evidence of Hilton Guest Service scores. Must be a Team player and interact exceptionally well with other departments and fellow associates.
- Prior Bartender/server experience required.
- Excellent time management, organizational and self- management skills.
- Ability to work under pressure during high volume times to achieve Service and F&B sales budgets/targets.
- Confident, self-driven, dynamic and loves to learn. Has a strong ability to take direction and suggestion from others.
- Loves the interaction with the public, extroverted personality – genuine care for others demonstrated by daily interactions.
The Lawrence will be more than just a hotel—it will evolve over time, into a local landmark, meeting place and “watering hole”. Designed for travelers who seek unique experiences and personalized service, the hotel blends Southern charm with modern elegance. As a vibrant part of the community, we attract guests looking for authenticity, culture, and unparalleled hospitality.
Benefits
Flexible schedule, Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k)
Job Type
Full time