Join the hotel team with General Hotels Corporation as a Restaurant Supervisor for the Crowne Plaza Union Station and be a key part of delivering exceptional guest experiences! As a Restaurant Supervisor you will support the daily operations of our Food and Beverage outlets. Overseeing daily operations to ensure exceptional guest service, team performance and operation efficiency. Responsibilities - Oversee all aspects of restaurant, lounge, and kitchen operations to ensure a smooth, high-quality guest experience.
- Perform operational duties across all areas of the restaurant as needed.
- Monitor service standards, guest dining times, and seating capacity throughout each shift to maintain efficiency.
- Collaborate with kitchen and service teams to deliver seamless and elevated dining experiences.
- Lead and support staff by mentoring, coaching, and fostering a guest-first culture.
- Schedule associates effectively using staffing guides, adjusting as needed to meet business demands.
- Manage operational compliance and execution of restaurant procedures to maintain service excellence.
- Handle leadership responsibilities including financial oversight, payroll, and daily reporting.
- Proactively identify and resolve operational challenges in a fast-paced environment.
- Support departmental goals and contribute to overall business success.
Requirements - Prior experience in restaurant or hospitality leadership strongly preferred.
- Strong leadership, communication, and problem-solving skills.
- Knowledge of scheduling, payroll, and restaurant operations.
- Passion for guest service and team development.
- Flexible availability, including weekends and holidays.
Benefits - Incentive Plan
- Medical, Dental, and Vision Insurance Options
- Company Paid Life Insurance
- Company Paid Telemedicine
- Supplemental Life Insurance
- 401(k) with company match
- Hotel Room Discounts
- Earned Wage Access (“on-demand pay”)
- Company Paid Employee Assistance Program
- Perks through Benefit Hub
- Generous Time Off Package
The hotel is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
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