Restaurant Supervisor

Experienced and dependable Shift Supervisor at Wiseguy Pizza, responsible for overseeing daily restaurant operations, leading team members, and ensuring exceptional customer service. Manages staff scheduling, training, and performance while maintaining food quality, safety, and cleanliness standards. Handles cash management, inventory control, and resolves customer concerns efficiently. Committed to creating a positive work environment and delivering a consistently high-quality dining experience.

• Lead and inspire team members to deliver outstanding customer service.
• Oversee daily operations to ensure a smooth and efficient workflow.
• Train new team members and provide continuous coaching and feedback.
• Foster a welcoming and inclusive atmosphere for both guests and staff.
• Maintain high-quality standards to ensure products are prepared to perfection.
• Monitor inventory levels and place orders as needed to meet demand.
• Collaborate with management to implement new initiatives and improvements.
• Address guest feedback and concerns promptly to ensure a positive experience for all.
• Uphold health and safety guidelines to maintain a clean and safe environment.
• Cultivate a positive and respectful work culture that promotes teamwork and excellence.

• Previous experience in a supervisory or leadership role within the restaurant or hospitality industry is required.
• Strong leadership and communication skills, with the ability to motivate and mentor staff effectively.
• Excellent customer service skills and a genuine passion for creating positive guest experiences.
• Proficiency in restaurant operations, including inventory management and financial reporting.
• Knowledge of health and safety regulations and a commitment to upholding them.
• Flexibility to work evenings, weekends, and holidays as needed.

Who We Are:

Wiseguy Pizza is a popular pizzeria known for its authentic New York–style pizza, fresh ingredients, and bold flavors. The restaurant offers a variety of specialty and classic slices, whole pies, wings, subs, and sides in a casual, fast-paced setting. Wiseguy Pizza is recognized for its large, foldable slices and commitment to quality and customer satisfaction.

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities.  We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.