Restaurant Supervisor

Overview

Join a dynamic opening team in a historic renovated building with a unique concept! The Cambria Hotel Boston Logan Airport is seeking a Restaurant Supervisor to lead daily front-of-house service execution across breakfast and dinner operations while creating a welcoming, efficient, and memorable dining experience.

Position Summary

The Restaurant Supervisor supports the daily operation of the hotel's food and beverage outlets, providing hands-on leadership to the front-of-house team. This position helps ensure consistent service standards, strong guest satisfaction, effective service flow, and close coordination with the culinary and hotel operations teams.

Key Responsibilities

·      Lead front-of-house service during assigned breakfast and dinner shifts and maintain an active presence on the floor

·         Train, coach, and support servers, hosts, bartenders, and other front-of-house team members

·         Ensure guests receive friendly, attentive, and efficient service consistent with hotel and restaurant standards

·         Manage service flow, table coverage, seating coordination, and shift priorities based on business levels

·         Handle guest questions, concerns, and service recovery professionally and proactively

·         Conduct pre-shift communication and ensure team members understand daily specials, menu changes, events, and operational priorities

·         Monitor dining room, bar, and service areas for cleanliness, organization, presentation, and readiness

·         Support opening and closing procedures, cash handling, check settlement, and required shift documentation

·         Coordinate closely with Kitchen, Front Desk, Engineering, and hotel leadership to support a seamless guest experience

·         Assist with inventory awareness, supplies, side work, and proper storage and organization of operating materials

·         Promote responsible alcohol service and ensure applicable hotel policies and service procedures are followed

·         Maintain compliance with Cambria/Choice Hotels standards and all property policies and procedures

Qualifications

·         2+ years of restaurant or hospitality leadership experience preferred

·         Strong service mindset with the ability to lead by example

·         Excellent communication, organization, and problem-solving skills

·         Ability to coach team members and maintain standards in a fast-paced environment

·         Knowledge of restaurant POS systems, cash handling, and basic food and beverage operations preferred

·         Ability to work a flexible schedule including mornings, evenings, weekends, and holidays

Compensation

$22–$26/hour

What We Offer

·         Competitive pay based on experience and position

·         Growth opportunities within a rapidly expanding hospitality portfolio

·         Dynamic, team-oriented culture

·         Opportunity to be part of an exciting hotel opening

Schedule

·         Full-time position

·         Flexible AM/PM schedule including weekends and holidays as business demands

Why Join Us?

Be part of a unique hotel and restaurant concept where you can help shape the service culture from the beginning. This is an opportunity to lead a team, create memorable guest experiences, and play an important role in the success of the hotel's food and beverage operation.