Highlights
Build valuable leadership and restaurant skills through hands-on experience, training, and opportunities to grow into additional leadership responsibilities. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Numbers & Facts
| Location | Livonia, MI |
| Salary | $16–$18 |
Description
Chick-fil-A Livonia | Restaurant Shift Leader
JOIN OUR TEAM!
Are you looking for an opportunity to lead a team, build valuable leadership skills, and create an exceptional experience for our guests?
Chick-fil-A Livonia is hiring a Restaurant Shift Leader who is dependable, motivated, and ready to lead a team in a fast-paced, customer-focused environment. As a Shift Lead, you'll help ensure the restaurant operates smoothly while supporting, coaching, and developing team members.
What You Can Expect
Pay: Starting at $16-18 hour, with opportunities for increases based on performance, training, and experience.
Flexible Scheduling:
- Flexible scheduling options
- Sundays off
- Must be available to work 5 days per week including Fridays and Saturdays
- Flexibility to work closing shifts and complete all closing responsibilities before leaving
Opportunities to Grow:
Build valuable leadership and restaurant skills through hands-on experience, training, and opportunities to grow into additional leadership responsibilities.
A Team That Cares:
Work alongside a positive, supportive team that values honor, dignity, respect, teamwork, and serving others. We believe great leaders create an environment where people can learn and succeed.
Training & Development:
Chick-fil-A experience is preferred, but we're willing to develop the right leader. You'll receive paid training and ongoing support to help you succeed in your role.
Team Member Benefits:
- Employee meal provided during each shift
- Health, vision, and dental insurance
- 401(k) matching
- Paid training
- Leadership development opportunities
- Flexible scheduling
- Sundays off
- Opportunities for continued education and career growth
A Day in the Life of a Chick-fil-A Restaurant Shift Leader
As a Front of House Shift Lead, you may:
- Lead and support Team Members during daily restaurant operations
- Ensure orders are prepared accurately and served with speed and excellence
- Ensure the team delivers craveable food and exceptional hospitality
- Monitor speed of service and help the team meet operational goals
- Maintain clean, organized, and safe workstations
- Supervise cash handling procedures and follow security processes
- Address and resolve guest concerns with care and professionalism
- Provide direction, feedback, coaching, and support to Team Members
- Run team member breaks and help maintain effective shift coverage
- Create a positive, supportive, and training-focused environment
- Lead restaurant opening or closing procedures
- Ensure all closing responsibilities are completed before leaving the restaurant
What We're Looking For
We're looking for leaders who:
- Are at least 18 years old
- Enjoy leading, coaching, and developing others
- Have excellent customer service and communication skills
- Are dependable, hardworking, and team-oriented
- Can work effectively in a fast-paced environment
- Have strong time management, problem-solving, and organizational skills
- Are willing to follow Chick-fil-A systems and processes while pursuing operational excellence
- Have previous customer service experience preferred
- Have previous leadership or restaurant experience preferred
- Are flexible and available to work 5 days per week, including closing shifts
- Have reliable transportation
- Are eligible to work in the United States
- Lead others with honor, dignity, and respect
Why Chick-fil-A?
This isn't just a job. It's an opportunity to lead others, develop valuable skills, build relationships, serve guests, and grow professionally while being part of a team that cares.
Apply today to become a Front of House Shift Lead at Chick-fil-A Livonia!
Location: 11700 Middlebelt Rd., Livonia, MI 48150
Your next opportunity could start here. We can't wait to meet you!
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.