Shift Leaders at Chick-fil-A Heath are responsible for day-to-day task management of restaurant systems, engaging and solving customer concerns and issues, and the supervision of team member shifts and duties. A shift leader is also responsible for implementing and abiding by the Chick-fil-A culture, goals and brand vision. Shift Leaders lead by example and set the tone that others will follow. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing.
We are hiring for both Restaurant Front of the House and Back of the House Shift Leaders.
This role will begin on/around Monday, November 23, 2026.
Our Benefits Include
- Flexible scheduling (and closed on Sundays)
- Intentional growth and development to help you reach your professional goals
- Tuition assistance opportunities to further your education alongside growing your career
- Leadership that genuinely invests in your success, both personally and professionally
- Competitive pay
- Employee discount, including a FREE MEAL on every shift
- Access to Health, Dental, Vision Insurance, Life Insurance and Short-Term/Long-Term Disability (for full-time employees)
Responsibilities
• Foster positive relationships with employees, providing direction and feedback
• Own and manage daily, weekly, and monthly goals
• Adhere strictly to company policies and procedures
• Engage and resolve customer complaints
• Manage daily business activities, shift organization, and restaurant needs
• Oversee team member performance and staffing requirements
• Handle cash responsibilities and daily inventory
• Execute orders and fulfill unique customer requests
Requirements / Qualifications
• Work effectively in team environments with shared responsibility
• Thrive in fast-paced settings
• Demonstrate strong interpersonal skills and service orientation
• Maintain commitment to superior customer service
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
This Chick-fil-A® Restaurant is operated by an independent franchised business owner who makes their own employment decisions and is responsible for their own content and policies.
Work schedule
- 8 hour shift
- 10 hour shift
- 12 hour shift
- Weekend availability
- Monday to Friday
- On call
- Holidays
- Overtime
- Day shift
Benefits
- Flexible schedule
- Employee discount
- Paid training
- Health insurance
- Other