Welcome to Whataburger Careers
This position delivers exceptional customer service in a fast-paced restaurant environment. This position is responsible for promptly ensuring each customer's experience meets or exceeds expectations by guaranteeing each customer is promptly served in a comfortable, clean, friendly restaurant. The purpose of this position is to ensure smooth daily operations by performing a variety of tasks that contribute to customer satisfaction and overall efficiency.
Ensures all products are delivered to the customer within Whataburger service time standards.
• Demonstrates exceptional customer service standards to include offering refills to customers while in the dining room. • Performs maintenance tasks as scheduled or assigned. • Actively participates in all current sales promotions/marketing events during work time. • Operates all designated customer service stations. • Learns and applies the correct location for all items stored and used, such as food products, paper products, cleaning supplies, etc. • Mops spills or leaks quickly to prevent accidents. • Demonstrates knowledge of proper handling and storage of all sanitizing and cleaning chemicals. • Cleans the customer service areas by following the proper procedures, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units. • Supports customer service by stocking stations with an appropriate number of items to ensure continuous service. • Follows company cash handling policies.
1401 Main Street Eastland TX 76448