Benefits:- 401(k)
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Position Summary
The Restaurant Server provides warm, efficient service in a fast paced dining environment, taking and serving orders, caring for each guest's experience, and keeping the dining area clean so guests enjoy their meal and return.
Essential Duties
• Greet guests promptly and warmly, explain specials, answer menu questions, and take and confirm orders
• Know all menu items, including ingredients, preparation methods and allergens
• Communicate allergies, dietary needs and special requests to the kitchen, and coordinate wait times and re cooks
• Enter orders into the point of sale system at the time of order
• Check the station before, during and after each shift for setup, cleanliness and supplies, and set tables to service standards
• Serve food and beverages, including alcoholic beverages in line with liquor laws, never serving minors or intoxicated guests
• Check each dish before it goes to the table
• Refill beverages, check on guest satisfaction, and suggest desserts and specialty coffees
• Present the check, process payment according to hotel procedures, and account for all receipts and cash
• Clear and reset tables promptly and keep the dining area clean as you go
• Complete side work, setup and closing tasks from the checklists
• Pass guest comments, positive or negative, to the manager on duty
• Follow all safety and sanitation rules, and report accidents and unsafe conditions to a manager
Qualifications
• High school diploma or equivalent preferred
• Six months to one year of restaurant serving experience preferred; hotel or hospitality experience a plus
• Ability to read, write and speak English, and to communicate clearly with guests and the kitchen
• Ability to remember and promote menu items, and comfort using a point of sale system
• Pleasant manner and the ability to stay calm under pressure
• A valid California food handler card and Responsible Beverage Service certification, obtained within the time California law allows after hire
• CPR or first aid certification a plus
Physical Demands
Must be able to stand or walk for an entire shift and carry trays weighing up to 40 pounds in a crowded environment. Must be able to lift and move items up to 25 pounds alone and heavier items with assistance, reach overhead and below the knees, and bend and twist. Work includes moving on slippery or uneven surfaces and using stairs.
Working Conditions
Fast paced dining environment with a clean, professional appearance required. Must be available for weekdays, weekends and holidays, including flexible morning and evening shifts.
Pay and Benefits
Pay: $16.90 per hour plus gratuity. Benefits: full time: medical, dental, vision, 401(k), paid time off, hotel room discounts.
Equal Opportunity Statement
DoubleTree by Hilton Monrovia is an equal opportunity employer, including protected veterans and individuals with disabilities.