Supervise and coordinate all FOH and BOH activities. Oversee guest services and resolve customer and employee issues immediately. Ensure a high quality of food preparation. Train and manage all restaurant staff. Create and adjust staff schedules to meet restaurant needs. Adhere to all safety and sanitation regulations. Daily inventories and ordering from multiple purveyors. Opening and Closing of the restaurant
JOB DUTIES:
- Manage and oversee the entire restaurant operation
- Deliver exceptional guest services
- Ensuring guest satisfaction
- Respond efficiently to customer questions and complaints
- Organize and supervise shifts
- Manage and lead staff
- Develop and train staff
- Hire new employees
- Terminate employees when necessary
- Training and evaluating staff performance
- Manage food/liquor cost, forecast requirements, and maintain inventory
- Manage restaurant supplies including small wares
- Control costs and minimize waste
- Create and nurture a positive working environment
- Implement innovative strategies to improve productivity, sales, and food quality
- Manage labor cost by ensuring proper staffing
JOB REQUIREMENTS:
- Ideally, prior experience as a Restaurant Manager or similar role
- Ideally prior experience in customer service management
- Extensive food and wine knowledge
- Basic understanding of computers and spreadsheets
- Familiarity with restaurant management software
- Strong leadership, motivational, and people skills
- Good financial management skills
- Critical thinking and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Complete our short application today!
Stanley's mission since 1935 has been to provide quality food and great service in a casual friendly atmosphere. Whether you're here to dine, celebrate with friends or watch your favorite sporting event, we believe that our guests should feel at home when they are here, with the hopes that they will find their way back home again.