The Restaurant Manager is responsible for overseeing daily operations to ensure a high-quality dining experience for guests while maintaining efficient restaurant performance. This role manages staff, ensures excellent customer service, controls costs, and upholds company standards.
Compensation will be based upon experience.
Qualifications
- 2+ years of restaurant management experience (full-service preferred)
- Strong leadership and team management skills
- Excellent communication and customer service abilities
- Knowledge of restaurant POS systems and basic financial reporting
- Ability to work flexible hours, including nights, weekends, and holidays
Key Responsibilities:
Operations Management
- Oversee day-to-day restaurant operations, including dining room, bar, and kitchen coordination
- Ensure smooth service flow and resolve operational issues in real time
- Maintain cleanliness, organization, and compliance with health and safety regulations
Staff Leadership & Development
- Hire, train, and supervise front- and back-of-house employees
- Create staff schedules and manage labor costs
- Provide coaching, performance feedback, and disciplinary action when needed
- Foster a positive and professional team environment
Customer Experience
- Ensure exceptional guest service and satisfaction
- Handle customer complaints promptly and professionally
- Maintain strong presence on the floor during peak hours
Financial Management
- Monitor and control food, beverage, and labor costs
- Assist with inventory management and ordering supplies
- Implement cost-control strategies to meet financial goals
Compliance & Safety
- Ensure compliance with local, state, and federal regulations
- Enforce food safety standards and sanitation procedures
- Maintain proper licensing and certifications
Serving the Wayland and Plainwell communities, we are a well-established restaurant and sports bar known for delicious Italian and American dishes crafted with the freshest ingredients. Whether you’re dining with family or catching the game with friends, our welcoming atmosphere has something for everyone. Our sports bar features six massive 120-inch TVs so you won’t miss a second of the action. We also offer catering services and a private banquet room—ideal for celebrations, parties, and special events.