The Assistant Food and Beverage Manager will assist in managing food and beverage operations to ensure high-quality service, maximize profitability, maintain compliance, and enhance guest satisfaction through effective planning, team development, and operational excellence. HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE - Maintain consistent food and beverage quality and uphold exceptional guest service standards.
- Support achieving budgeted revenues and expenses while maximizing profitability in the food and beverage department.
- Assist in preparing the annual hotel budget.
- Conduct ongoing evaluations of products and services to maintain quality standards.
- Investigate and address guest complaints promptly and professionally.
- Monitor the performance of the restaurant and banquets to ensure customer satisfaction and initiate corrective actions when necessary.
- Collaborate on local and national sales and marketing programs related to food and beverage offerings.
- Develop and execute short-term and long-term operational plans for the department in line with overall hotel objectives.
- Establish and oversee preventative maintenance programs to safeguard restaurant and banquet assets.
- Ensure proper cleaning and maintenance of all equipment post-events.
- Foster employee growth through training, development, and motivation.
- Ensure compliance with company policies, labor laws, and health and safety regulations.
- Maintain accurate inventory control procedures.
- Implement and adhere to financial transaction security and credit control protocols.
- Address and resolve departmental guest concerns promptly and ensure corrective measures are implemented effectively.
- Collaborate with the sales department to project future business needs and workloads.
- Assist with the setup of function rooms according to client and sales specifications.
- Other duties assigned by the Leader.
ACADEMIC BACKGROUND - Bachelor’s Degree in Hotel Management or Business
- 2-4 years of experience in food and beverage operations or hospitality management, with at least 1-2 years in a supervisory or leadership role.
Benefits - Medical, dental, and vision (HSA available)
- Company-paid disability & life insurance
- Employee Assistance Program
- Supplemental benefits
- 401(k) with match
- Employee discounts
- Paid vacation & sick time
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