Position Summary:
Reporting directly to the General Manager, the Restaurant Manager ensures the tools, processes and training are in place to achieve high guest satisfaction results related to all departments in the Front of House. Operational Excellence across all facets of the restaurant by instilling high standards and delivering superior results- sales growth, outstanding guest service, profitability, and food and beverage quality. The Restaurant Manager will accomplish results through high level leadership behaviors as outlined in this job description. Restaurant Managers will effectively communicate and model the company vision and brand standards to all members of the management and hourly team.
Essential Job Functions:
·Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
·Ensures that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
·Responsible for hiring great team members, weekly schedules, training and development and overall performance for Fixins Service staff.
·Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
·Fill in where needed to ensure guest service standards and efficient operations.
·Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
·Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
·Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
·Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
·Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
·Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for all violations of company policies, rules, and procedures.
·Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests.