Analysis Skills, Budgeting, Business Skills, Cash Management, Coaching, Cost Control, English Language, Financial Management, Financial Mathematics, Food Safety, Leadership, Marketing, Performance Reviews, Physical Demands, Problem Solving Skills, Process Improvement, Profit & Loss, Regulatory Compliance, Restaurant, Retail, Revenue Growth, Safety Training, Sales, Sanitation, Team Lead/Manager, Team Player, Time Management, Training/Teaching
725 Chestnut Ridge Rd.
Morgantown, West Virginia
A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
- Able to perform all responsibilities of restaurant team members
- Lead team meetings
- Deliver training to restaurant team members
- Ensure Brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicates restaurant priorities, goals, and results to restaurant team members
- Execute new product rollouts including training, marketing, and sampling
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- Control costs to help maximize profitability
- Completion of inventory on a periodic basis as determined by Franchisee
- Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- Completion of DCP and other vendor orders
- Conduct self-assessments and corresponding action plans
- Ensure restaurant budget is met as determined by Franchisee
- Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
- Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
- Recruit, hire, onboard and develop restaurant team members
- Plan, monitor, appraise and review employee performance
- Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant, or hospitality
- College Degree preferred
Key Competencies:
- Strong analytical skills and business acumen
- Works well with others in a fun, fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team
- Guest focused
- Time Management
- Problem solving
- Motivating others
Physical Demands/Working Conditions:
- Standing on feet
- Repetitive motion including bending, stooping, and reaching
- Lifting packages (if applicable)
- Wearing a headset (if applicable)
- Working in a small space
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Job Details
Job Category
Management
Position Type
Date Posted
Pay Range
Job ID
PDX_DD_73210906-93F9-48A6-8BAC-CBC20D64F578_22096272
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Dunkin' Brands Group Inc