Restaurant Hourly Supervisor / Department Manager

Old Chicago Pizza and Taproom

  • Sioux City, IA
  • 1 day ago

    Highlights

    Key Responsibilities Shift Leadership: Act as Manager-on-Duty, run pre-shift meetings, direct station flow, and manage peak-hour pacing. Operations Support: Oversee opening and closing checklists, manage cash drawers and safe drops, and track basic inventory.

    Numbers & Facts

    LocationSioux City, IA

    Description

    Position Overview
      • Title: Hourly Shift Supervisor / Department Manager
      • Status: Hourly / Non-Exempt
        • Reports To: General Manager, Assistant General Manager, or Owner
     
    Key Responsibilities
      • Shift Leadership: Act as Manager-on-Duty, run pre-shift meetings, direct station flow, and manage peak-hour pacing.
      • Staff Coaching: Train new hires, mentor team members in real time, and enforce company policies.
      • Guest Relations: Greet customers, monitor satisfaction, and handle service recovery or complaints with empathy.
      • Quality & Safety: Monitor food temperatures, cleanliness, and compliance with health and sanitation codes.
        • Operations Support: Oversee opening and closing checklists, manage cash drawers and safe drops, and track basic inventory.
     
    Qualifications & Requirements
      • Experience: 1+ years of restaurant or hospitality experience; previous lead or training experience preferred.
      • Skills: Strong communication, basic math and cash handling, and multi-tasking abilities.
      • Certifications: Valid food handler or ServSafe manager certification (where required).
      • Physical: Ability to stand or walk for up to 8 hours and lift up to 25–30 lbs

    Similar Jobs

    See more jobs