Restaurant General Manager

b'nn nn nn n n n n n n Restaurant General Manager in Peoria, AZ | Pizza Hut n n nn nn nntntntntntntntntntntntntntnnnnnttnttnnnnnnnnnnttnttttnttnnnnn n n n n nn n nn n n n n n n n nn Skip to main contentnnt

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Peoria, AZ"nttttid="job-info">ntttt

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Job Details

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Restaurant General Manager

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ntttttttt24786 N 67th Ave #110tttttttt, ttttttttPeoriatttttttt, ttttttttAZtttttttt

nttttttttID#P1-2012511-3ttttttt

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ntttttttttttttttttttttWho is Desert De Oro Foods?

DDO prides itself on having developed a culture of trust, loyalty and excellence. Additionally, the company places a strong

emphasis on leadership development, managerial proficiency and operational excellence, which is consistently reflected in the recognition that DDO's award winning management team receives. This combination of company culture and leadership focus has given DDO a significant advantage in operating restaurants and achieving sales growth even in the midst of an economic downturn. Continued growth and leadership development are the company goals.

Our Motto:

"BE THE RESTAURANTS OUR GUESTS DESIRE, AND THE COMPANY OUR EMPLOYEES DESERVE."

ETHICAL...PASSIONATE...COMMITTED

What is "Live Life Unboxed"?

Equally important to the job role and responsibilities is making sure the Team Member can represent the amazing Live Life Unboxed! culture that is Pizza Hut. At Pizza Hut we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of people. If you want to have fun serving great food to our customers, we would love to meet with you.

Job Role:

Reporting to the Area Coach, the Restaurant General Manager manages a Pizza Hut restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.

Build People Capability:

xe2x80xa2 Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others

xe2x80xa2 Recruit and equip high quality operators to deliver great customer experiences

xe2x80xa2 Build a healthy and robust bench of developed and capable Managers and Team Members

xe2x80xa2 Leads performance management process for all employees in their restaurant

xe2x80xa2 Lead by example - be a culture champion and live by Pizza Hut Standards

xe2x80xa2 Leverage culture and people capability to fuel brand performance

xe2x80xa2 Provides leadership and coaching, developing Manager's and Team Members

Deliver a Consistent Customer Experience:

xe2x80xa2 Ensure complete and timely execution of corporate & local marketing programs

xe2x80xa2 Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team

xe2x80xa2 Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a

$500k - $2.0m restaurant with average daily transactions of 200-500

xe2x80xa2 Ensure local health and safety codes, and company safety and security policies are met

xe2x80xa2 Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers

to meet or exceed customer service standards

xe2x80xa2 Utilizes insights from customer programs to help elevate the customer's experience and meet Pizza Hut's customer

satisfaction targets

xe2x80xa2 Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement

systematic solutions, performance standards and to provide an objective basis for performance feedback

xe2x80xa2 Builds SMART action plans to resolve issues in their restaurant

xe2x80xa2 Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet

performance targets

Grow the Brand, Sales and Profits:

xe2x80xa2 Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing

financial reports, and taking appropriate actions

xe2x80xa2 Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on

Company Standards

xe2x80xa2 Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale

can be leveraged

xe2x80xa2 Ensures that facilities and equipment are maintained to Pizza Hut standards; coordinates facility upgrades or

equipment replacement

xe2x80xa2 Analyzes sales, labor, inventory and controlables on a continual basis and coaches on corrective action to meet or

achieve margin and sales growth targets

xe2x80xa2 Works with management team to develop and deliver unit-specific Annual Operating Plans

Attendance:

xe2x80xa2 Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks.

xe2x80xa2 Provides appropriate notice when unable to be at work.

xe2x80xa2 Understands and uses approved time-keeping system, including accurately recording all hours worked.

Initiative and Energy:

xe2x80xa2 Takes action without being told, goes beyond what is simply required and maintains a high activity level

Job Requirements and Essential Functions:

xe2x80xa2 Must be at least 18 years of age

xe2x80xa2 High School Diploma or GED, College or University Degree Preferred

xe2x80xa2 Must have reliable transportation

xe2x80xa2 Must pass a background check criteria

xe2x80xa2 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment

including Profit & Loss responsibility

xe2x80xa2 Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-

making skills

xe2x80xa2 Strong interpersonal and conflict resolution skills

xe2x80xa2 Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team

building capability

xe2x80xa2 Strong analytical/decision-making skills

xe2x80xa2 Basic personal computer literacy

xe2x80xa2 Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards

xe2x80xa2 Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing

for the business

xe2x80xa2 Provides leadership and coaching for each employee in their restaurant

xe2x80xa2 Demonstrated track record of workplace achievement in the selection, coaching and development of managerial

employees

xe2x80xa2 Proven ability to drive customer satisfaction, financial performance and employee satisfaction

xe2x80xa2 Able to stock shelves and coolers

xe2x80xa2 Able to clean the parking lot and surrounding grounds

xe2x80xa2 Able to sweep and mop floors

xe2x80xa2 Able to lift, carry out trash containers, and place in an outside bin

xe2x80xa2 Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time.

This list of job duties and responsibilities are not all inclusive. Hours may vary depending on employees availability, state laws, and the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.

We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives!

xe2x80xa2 We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music

xe2x80xa2 We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity

and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their

lifestyle

xe2x80xa2 We foster a culture of authenticity and believe all people can make a differencetttttt

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At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

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If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.

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xc2xa92026 Pizza Hut, LLC. All rights reserved. The Pizza Hut name, logos and relatedn marks are trademarks of Pizza Hut, LLC. All other trademarks are the property of theirn respective owners.

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References to xe2x80x9cwexe2x80x9d and xe2x80x9courxe2x80x9d include Pizza Hutxe2x80x99s corporately owned restaurants andn independently owned and operated franchises. Franchisees are the exclusive employer of theirn employees and as such are solely responsible for all employment related matters in theirn restaurants. The benefits referenced may not be available at all Pizza Hutxc2xae restaurants. Pizzan Hut and its franchisees are equal opportunity employers.

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n This job is located in Peoria, AZ. Candidates can exploren additional roles in Peoria, AZ and surrounding areas using the job search tool.nn

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