Restaurant General Manager - Hotel Daphne

Hyatt Hotels

Houston, TX

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JOB DETAILS

SKILLS

Apple, Bartending, Budgeting, Coaching, Communication Skills, Conflict Resolution, Cook Dishes, Customer Satisfaction, Finance, Food Presentation, Food Quality, Food and Beverage Industry, Forecasting, Health Department, Hotel Management, Inventory Levels, Leadership, Maintain Compliance, Procedure Implementation, Quality Control, Regulations, Resolve Customer Issues, Restaurant, Staff Development, Standards Development, Team Player

LOCATION

Houston, TX

POSTED

3 days ago

The Opportunity:HYPSI & BAR DAPHNE seeks a passionate Restaurant General Manager to join the team. In this role, you will be collaborating closely with the broader Hotel Daphne operations team, reporting to the Executive Chef, while overseeing the day-to-day operation and the execution of specialevents. You will be part of a team that takes pride in celebrating creativity and delivering exceptional guest experiences.Who We Are:Hypsi and Bar Daphne, the signature offerings at the new Hotel Daphne, is located in the heart of Houston Heights. We're building a passionate, hospitality-driven team to bring it to life.Italian-inspired with a Houston spirit, Hypsi served breakfast, lunch, and dinner. The menu spotlights a robust pasta program and elegant yet approachable entrées. A signature roaming mozzarella cart will serve hand-pulled cheeses with curated add-ons like pickled vegetables, aged vinegars, and cold-pressed olive oil. Bar Daphne is a cocktail bar open nightly that pulls inspiration from the art collection hanging on our walls with creative cocktails with beautiful garnishes, as well as finger food.We're Proud to Offer Exceptional Benefits, which Include:* Medical, Dental, Vision, 401K with company match* Free room nights, Discounted and Friends & Family Room Rates* Free parking* Generous Paid Time Off* Work-life benefits including wellbeing initiatives such as a complimentary Headspace* Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more!The Role:The Restaurant General Manager is responsible for…This individual will lead the F&B management and hourly team on-site, ensuring we are not only providing exceptional service, excellent food and beverage quality, and a collaborative work environment for all.The Restaurant GM is a highly visible role that reports to the Executive Chef and Hotel General Manager with support from our Bunkhouse corporate F&B leadership team. The person in this position must have excellent communication skills, the ability to resolve conflict, and a thorough understanding of Bunkhouse policies. Food & Beverage leaders must develop and maintain the company's culture, values, and reputation in the public eye, and with all staff, guests, vendors, and partners.Key Responsibilities:* Responsible for short and long-term planning and the management of the Food and Beverage operations in the front and back of the house* Develop high standards of service, presentation and cleanliness standards* Lead and assist in the recruitment and selection of your staff for bartenders, barbacks, servers, hosts, etc.* Direct and oversee development of employees* Hire, train, empower, coach and counsel, performance, and salary reviews* Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations* Coordinate food and beverage operations for your restaurant and other hotel departments to ensure efficient guest service* Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality* Implement procedures to increase guest and associate satisfaction* Exercise quality control for both food and beverage* Maintaining Bunkhouse/Hyatt standards of service and ensure their implementation* Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards* Maintain communications with Corporate Staff* Coach and counsel employees to reflect Bunkhouse and Hyatt service standards and procedures* Train and lead the monthly inventory process, ensuring existing partnership with finance department is elevatedBased upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Restaurant General Manager - Hotel Daphne

Hyatt Hotels

Houston, TX

About the Company

Hyatt Hotels

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