Resources and Services Navigator - CYFS

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

• THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.

Want to work in a fast-paced small team environment? Want to make a difference with families facing homelessness and work with our community? The Service Integration - Navigation program has an opportunity for a Resources and Services Navigator. The ideal candidate will work closely with our community partners and create plans with families that promote stability, self-sufficiency, health, and safety so that children may be cared for in their own homes or in the homes of relatives. Apply today to make a difference! The position is located in our Pocatello office.

The Idaho Department of Health & Welfare is a drug-free workplace. Any applicant offered employment in this position at the Idaho Department of Health and Welfare will be required to pass a pre-employment drug test. In addition, successful candidates will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation.

BENEFITS:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit at retirement.
• 11 paid holidays
• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• Paid parental leave
• Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week)
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• Deferred compensation plan
• Life insurance for self, spouse, and children
• Short and long-term disability insurance
• Flexible Spending Accounts (FSA)
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting
• Additional perks and discounts available through medical provider
• Public Service Loan Forgiveness (PSLF) Eligibility
• Employee assistance program

Additional information related to benefits and/or State programs can be found here: https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EXAMPLE OF DUTIES:

• Identify individual and family strengths and service needs through skillful interviewing and discussion with participants and review of enrollment forms and requests for service.
• Provide appropriate information, referral, and diversion to community resources to meet identified needs.
• Identify and schedule additional assessments, gather collateral information as needed for processing applications and for assessments.
• Provide interim case management to facilitate client access to support services; take action to reduce risk to client by making appropriate referrals; develop interim case plan and work with participants to ensure goals are met.
• Introduce and educate families on department services and community resources, the assessment process, and participant rights.
• Assist and support families in the identification of needs, completion of applications, development of service goals, and the assessment process.
• Refer cases to cross-program teams for development of an integrated service plan and ongoing case management.

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

• Good knowledge of human services principles and practices. This is typically gained by a bachelor's degree or higher in a human services field (social work, education, nursing, psychology, counseling, sociology, etc.) OR at least three years of work experience as a human services professional (e.g. social worker, counselor, rehabilitation specialist, etc.) assisting individuals and families with accessing community resources including benefits and services.
• Experience in case management. This is typically gained by at least one year of professional case management experience that included case plan development and monitoring.

Learn About a Career with DHW

• PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 11:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL:dhwjobs@dhw.idaho.gov

PHONE:(208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.