Resource Sharing Assistant - FSU Libraries (Part-time, OPS)

Department

FSU Libraries

Responsibilities

FSU Libraries is seeking a dependable, detail-oriented OPS Resource Sharing Assistant to support the daily operations of the Resource Sharing department at Strozier Library. This position plays an important role in helping students, faculty, and researchers access library materials and scholarly resources through interlibrary loan, document delivery, and related services.

Working as part of a collaborative team, the OPS Resource Sharing Assistant will help process requests, retrieve and scan library materials, prepare shipments, and maintain accurate records. This position offers an opportunity to gain hands-on experience with academic library operations, resource sharing services, and specialized library systems while developing valuable skills in organization, communication, technology, and customer service.

Key responsibilities include:

• Process resource sharing requests and materials using library systems and established workflows, including ILLiad, UBorrow+, and document delivery services.
• Retrieve requested materials from library collections and conduct shelf searches for requested, missing, or overdue items.
• Scan articles and book chapters to fulfill Resource Sharing and Library Express Delivery Service (LEDS) requests.
• Process incoming and outgoing departmental mail, including preparing library materials for shipment and return through USPS and FedEx.
• Assist with returns and routine circulation and Resource Sharing transactions.
• Maintain accurate transaction records and departmental statistics.
• Communicate professionally with library staff, users, and partner libraries in person and through electronic communication.
• Support other departmental workflows, special projects, and related duties as assigned.

Qualifications

• Ability to learn and accurately follow established procedures and workflows.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks, prioritize responsibilities, and maintain accurate records.
• Strong written and verbal communication skills and a commitment to providing helpful, professional customer service.
• Ability to learn and use multiple computer applications and web-based systems.
• Ability to work independently after training and collaboratively as part of a team.
• Dependability and ability to maintain a consistent work schedule.
• Ability to perform duties involving prolonged sitting; regular standing, walking, bending, and reaching; and lifting and moving library materials, tubs, and boxes weighing up to 30 pounds, with or without reasonable accommodation.

Preferred Qualifications

Previous experience in a library, shipping and receiving, scanning or document processing, office administration, or customer service environment.

Contact Info

Darrell Collier, UBorrow Coordinator

Timothy Kanke, Interlibrary Loan Lending Supervisor

University Information

One of the nations elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

Learn more about Florida State University and our campuses.

Anticipated Salary Range

$15 per hour

How To Apply

If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an OPS/temporary job.

Based on the duties, this position may require completion of a criminal history background check.

The schedule is 10 hours per week, Monday through Friday, between 8:00 a.m. and 4:00 p.m.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.