Resort Rooms Inventory and Revenue Manager III

Holiday Inn Club Vacations looks for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We're looking for people like this to join our friendly, engaged, professional team.

The Inventory and Revenue Manager III plays a pivotal role in executing strategic Inventory and Revenue Management practices that support Sales & Marketing and maximize the use of Owner, Club, Marketing, Exchange, and Rental inventory. This individual will implement an effective revenue/yield approach encompassing pricing, demand analysis, yield management, market segmentation, selling strategies, and tactics to achieve business unit goals and KPIs for a portfolio of 2-3 resorts within one of the top 25 U.S. lodging markets. The role also requires expertise in Revenue Analytics N2P as the primary Yield Management tool and the ability to make strategic decisions on inventory allocation to maximize company profit. Arrivals are key for Vacation Club, and the manager must forecast and meet goals for the Sales team.

ESSENTIAL DUTIES:

• Forecasting - Leverage market knowledge and available data combined with current and historical booking activity to produce monthly short-term (90-day) and long-term (2-year) forecasts for Owner/Member, Marketing, and Rental occupancy. Include performance by market segment for occupancy, ADR, revenue, and RevPAR. Provide supporting documentation on forecast methodology and critical analysis on variances to budget, prior year, and prior forecast. Occasionally assist in reviews of forecasts from Revenue Manager I & II. Forecast arrivals to meet Vacation Club goals and Sales team objectives.
• Market Analysis & Pricing/Yielding - Serve as market expert for assigned properties by conducting research and analysis on competition, market demand, seasonal influences, price sensitivity, and reservation costs across multiple channels. Develop pricing strategies to maximize RevPAR while maintaining competitiveness and adjusting to changing environments. Conduct displacement analysis of group business to determine impact on RevPAR and business mix goals. Collaborate with Sales on contracting rates and creating promotions for wholesale partners. Maintain special program offers for Club Members to incentivize higher utilization during periods of concern.
• Strategy & Leadership Meetings - Host bi-weekly/monthly meetings with partners and stakeholders to present trends, month-end results, forecast expectations, and variance analysis. Strategize with demand-generating business units on offers and campaigns to increase occupancy and revenue. Conduct quarterly meetings with department leadership to review the previous quarter and plan for the next two quarters to meet goals. Provide critical analysis on campaign effectiveness throughout and at the close of each effort.
• Inventory & Revenue Management - Manage Inventory for all segments: Owner, Club, Marketing, Exchange, and Rental. Make strategic decisions on where inventory is best allocated to maximize company profit. Implement effective yielding tactics to ensure utilization supports business goals. Gather and analyze data to develop inventory cede and bulk deposits balancing Exchange provider needs with Owner, Member, and Rental demand. Ensure full-house responsibilities are met through proactive inventory management.
• Leadership & Project Management - Lead Revenue Analysis initiatives and be accountable for revenue growth. Manage, lead, and grow a Revenue Analyst team member, providing mentorship, guidance, and development opportunities to ensure team success. Manage multiple projects, both planned and ad-hoc, requiring strong time management and prioritization skills. Some projects may be last-minute or require quick turnaround. Act as a strategic leader fostering collaboration and innovation within the team.

SUPERVISORY RESPONSIBILITIES

• Lead revenue analysis initiatives to drive revenue growth. Manage and develop a Revenue Analyst (or team of Revenue Analysts), providing mentorship, guidance, and professional development opportunities. Offer strategic direction and performance management to ensure team success.

REQUIREMENTS:

• Bachelor's Degree or 4 year equivalent preferred
• 4-6 years of Revenue Management experience in hotel or timeshare segment required
• Inventory Management experience within a timeshare setting preferred
• Experience managing regions or multiple markets
• Experience in one of the top 25 US hotel markets
• Proficiency with Microsoft Excel and Excel based forecasts required
• Experience with price shopping tools Lighthouse (OTA Insight)
• Expertise in Revenue Analytics N2P Yield Management tool
• Ability to travel a minimum of 35% of the time
• Demonstrated leadership and team management skills

QUALIFICATIONS:

• Ability to develop and manage relationships with key partners and stakeholders
• Very detail oriented and results driven
• Must be self-sufficient and a self-starter
• Ability to handle multiple tasks and balance priorities
• Should possess a natural curiosity to understand the "why" behind business performance
• Demonstrated ability to make strategic decisions upon further analysis
• Ability to work closely within a collaborative team environment and as an individual with minimal supervision
• Progressive professional growth track record
• Working hours are generally between the hours of 8AM and 5PM M-F but must be flexible if needed for occasional work on weekends and holidays to support business needs.