Resort Manager

D.C. Global Talent

  • Miami, Florida
  • 30+ days ago

    Highlights

    WHAT YOU BRING Proven senior leadership experience at a luxury boutique or remote resort property, ideally as a Resort Manager, Hotel Manager, or strong number two. Reporting directly to the Managing Director, this role oversees day-to-day operations and the guest experience at one of the most exclusive and intimate resorts in the United States.

    Numbers & Facts

    LocationMiami, Florida

    Description

    RESORT MANAGER
    Ultra-Luxury Resort • Florida • USD $140,000 - $160,000 + 40% Bonus

    ABOUT THE ROLE
    A rare number two leadership role has become available at a Forbes and Michelin Key ultra-luxury resort in Florida. Reporting directly to the Managing Director, this role oversees day-to-day operations and the guest experience at one of the most exclusive and intimate resorts in the United States.
     
    WHAT YOU'LL DO
    • Serve as the operational second-in-command, supporting the Managing Director in the overall leadership of the property
    • Take full ownership of the guest experience, ensuring every touchpoint reflects the resort's ultra-luxury standards
    • Oversee day-to-day resort operations across all departments with a strong focus on rooms and guest services
    • Lead, develop, and inspire the leadership team, fostering a culture of excellence, warmth, and accountability
    • Manage the unique logistical and operational complexities of an island environment
    • Build and maintain personalized relationships with guests, driving repeat visits and loyalty
    • Support financial performance, cost management, and operational reporting to the Managing Director
     
    WHAT YOU BRING
    • Proven senior leadership experience at a luxury boutique or remote resort property, ideally as a Resort Manager, Hotel Manager, or strong number two
    • A strong rooms background is essential for this role
    • Experience in Caribbean, island, or remote destination hospitality is a significant advantage
    • Deep understanding of Forbes 5-Star, or equivalent ultra-luxury standards
    • Exceptional guest-facing skills with the ability to deliver highly personalized, instinctive service
    • Comfortable navigating the operational complexities of a remote, boat-access-only environment
    • Valid US work authorization required
     
    WHAT'S OFFERED
    • Base salary of USD $140,000 - $160,000 per year
    • Bonus potential of up to 40%
    • Comprehensive Benefits Package
    • Exclusive team member, family, and friends discounts at hotels and restaurants across the portfolio

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