Resort Housekeeper

*JOB IS LOCATED IN PORT ARANSAS TEXAS

CCMS Resorts LLCis currently seeking dedicated, flexible and service orientated individuals to fill the following position: Housekeeping

Job Description

• Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.
• Oversee department in all aspects and report to General Manager.
• Order and complete inventory and review weekly payroll reports as directed.
• Capable of performing all hourly functions and operating all equipment in department.
• Assist in training new employees.
• Follow proper use of approved chemicals and accurately label chemical containers. Always use gloves when handling chemicals.
• Practice safety standards at all times and keep the property safe for guests and fellow employees. Use wet floor signs as required. Use personal protective equipment.
• Promote teamwork and employee morale. Treat people with respect.
• Respond to all pages and radio calls immediately.
• Maintain knowledge of property, staff, services, service hours of operation and property surroundings (i.e. attractions, restaurants).
• Communicate properly and effectively with the guest, employees and managers and condo owners. Effectively respond to guest complaints
• Clean and inspect guestrooms and public areas on a daily basis to ensure cleanliness standards.
• Abide by the property’s policies and procedures.
• Ensure cleanliness and organization of linen room, laundry area, lost and found, storage rooms, employee break room and Guest Room Attendant’s carts.
• Inspect guestrooms for maintenance needs and complete work orders if needed. This includes fixtures, televisions, radios, heating/cooling equipment, dishwasher, refrigerator, etc.
• Monitor the proper settings for heating /cooling equipment and radio.
• Ensure general daily clean duties are being completed:
• Change the linen per SOP and make the bed properly;
• Clean bathroom, including walls, mirrors, toilet, floor, tub and shower curtain;
• Dust, clean inside drawers, vacuum floors and clean and check under bed;
• Replace amenity items in the guestroom;
• Clean kitchen appliances, counter, glassware, dishes, utensils, etc
• Capable of moving items such as linen, terry, boxes, housekeeping cart Know and train proper moving and lifting procedures identified in the Department Orientation Training.
• Monitor and maintain established productivity standards.
• Communicate ready-room status to the Front Desk in a timely manner.
• Assist in cleaning rooms and laundry, if needed.
• Monitor to ensure that at the end of each shift, staff cleaned, organized and restocked housekeeping cart/backpack, following CCMS Resorts Inc. standards.
• Monitor cleanliness of resort including parking lot and exterior entrances.
• Ensure security and confidentiality of all guest and hotel information and material.
• Practice energy conservation at all times.
• Attend work on time as scheduled and adhere to attendance policy.
• Must pass background check for position.
• Adhere to all work rules, procedures and policies established by the company.
• Perform other duties as assigned.

Benefits

CCMS Resorts Inc. offers competitive benefits including medical, vision, dental insurance for Full Time employees. Vacation Pay also available.

Our goal is to continue establishing and to maintain the absolute finest resort property/homeowners association management available based upon personal service, integrity, and empathy. Our objective at CCMS is to continue to grow at a pace dictated ONLY, by our ability to serve, therefore, our client satisfaction, their personal referrals and their collective continuing loyalty, is our barometer.