Residential Services Unit Manager (1st, 2nd, and 3rd Shifts) - Selinsgrove Center

Commonwealth of Pennsylvania

  • Selinsgrove, PA
  • 4 days ago
  • $78,925–$119,844 Per Year

Highlights

Minimum Experience and Training Requirements: Three years professional therapeutic experience in a residential program providing rehabilitative, restorative, or habilitative care program services for individuals with a developmental disability, including two years in a supervisory capacity, and a bachelor's degree in behavioral sciences, psychology, social work, education, nursing, business, or hospital administration; or. Monitors delivery of services by direct observation at service delivery locations and completes chart reviews to ensure that services are regulatory compliant and quality services are provided to developmentally disabled residents to meet individual needs.

Numbers & Facts

LocationSelinsgrove, PA
Salary$78,925–$119,844 Per Year

Description

Residential Services Unit Manager (1st, 2nd, and 3rd Shifts) - Selinsgrove Center

Salary

$78,925.00 - $119,844.00 Annually

Location

Snyder County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-56819-30211

Department

Department of Human Services

Division

HS Sel Ctr

Opening Date

08/27/2026

Closing Date

9/9/2026 11:59 PM Eastern

Job Code

30211

Position Number

00097012

Union

Non-Union

Bargaining Unit

N3

Pay Group

ST09

Bureau / Division Code

00213300

Bureau / Division

Selinsgrove Center

Worksite Address

1000 Route 522

City

Selinsgrove, Pennsylvania

Zip Code

17870

Contact Name

Talent Management Division

Contact Email

ra-oahhsintakesec@pa.gov

  • Description
  • Benefits
  • Questions

THE POSITION

Are you inspired to guide a team that supports individuals in a caring residential setting? The Residential Services Unit Manager at the Department of Human Services plays a vital role in leading staff and ensuring meaningful habilitation services at Selinsgrove Center. This position offers the chance to shape a supportive community where each person receives quality care. Join a team that values leadership, compassion, and teamwork.

Watch this video to see how you can make a difference at the Selinsgrove Center!

DESCRIPTION OF WORK

This role focuses on planning, directing, and coordinating the full range of habilitation services for individuals in assigned residential communities. It brings together staff from multiple disciplines to ensure safe operations, strong programming, and consistent support. As a Residential Services Unit Manager, you will perform the following duties:

  • Program Leadership: Guide the development and monitoring of individual support plans to improve daily living and service outcomes
  • Staff Coordination: Direct supervisory and support staff to maintain quality care and consistent practices across the community
  • Safety Oversight: Identify and monitor safety concerns to maintain a secure and healthful environment
  • Record Management: Review and maintain operational and individual records to ensure accuracy and compliance with policies
  • Environmental Planning: Coordinate physical plant inspections, repairs, and personal item availability to enhance living areas
  • Community Evaluation: Review data, inspect operations, and prepare reports to assess and improve community performance

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

  • Full-time employment, 37.5 hours per week
  • Work hours available are 1st shift (8:00 AM to 4:00 PM), 2nd shift (2:00 PM to 10:00 PM), and 3rd shift (10:00 PM to 6:00 AM), with a 30-minute lunch. You may be require to work weekends and alternative shifts as needed.
  • Overtime and travel: As needed
  • Telework: You will not have the option to telework in this position.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Three years professional therapeutic experience in a residential program providing rehabilitative, restorative, or habilitative care program services for individuals with a developmental disability, including two years in a supervisory capacity, and a bachelor's degree in behavioral sciences, psychology, social work, education, nursing, business, or hospital administration; or
  • An equivalent combination of professional experience and training which includes two years supervisory experience in a residential program providing rehabilitative, restorative, or habilitative care program services for individuals with a developmental disability.

Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
  • You must be able to perform essential job functions.

Legal Requirements:

  • A conditional offer of employment will require a medical examination.
  • This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.
  • All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

  • Your score is valid for this specific posting only.

  • You must provide complete and accurate information or:

  • your score may be lower than deserved.

  • you may be disqualified.

  • You may only apply/test once for this posting.

  • Your results will be provided via email.

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

  • Eligibility rules apply.

01

How many years of full-time professional experience do you possess in a residential program providing rehabilitative, restorative, or habilitative care program services for individuals with a developmental disability?

  • 3 years or more
  • 2 but less than 3 years
  • Less than 2 years
  • None

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

Do you possess two or more years of full-time professional supervisory experience in a residential program providing rehabilitative, restorative, or habilitative care program services for individuals with a developmental disability?

  • Yes
  • No

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

How much graduate coursework have you completed in the behavioral sciences, hospital administration, mental health or health services administration, nursing administration, psychiatric nursing, social work administration, or special education?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting https://www.naces.org and clicking the Evaluation Services link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

  • 30 or more credits
  • 15 but less than 30 credits
  • Less than 15 credits
  • None

06

CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to our FAQ page.

  • Yes

07

WORK BEHAVIOR 1 - SUPERVISION

Performs the full range of supervisory duties including assigning and reviewing work, observing staff, providing guidance, training subordinates or arranging for the training of subordinates, evaluating work performance, providing discipline, and monitoring and approving leave. Levels of Performance

Select the "Level of Performance" which best describes your claim.

  • a. I have experience performing supervisory duties which included assigning work, approving leave, disciplining employees, and evaluating employee performance. This supervisory experience included second or third level supervision (supervising a supervisor).
  • b. I have experience performing supervisory duties which included assigning work, approving leave, disciplining employees, and evaluating employee performance. This supervisory experience included first level supervision (supervising non-supervisory staff).
  • c. I have NO experience related to this work behavior.

08

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience
  • Your experience as a supervisor
  • The type of staff you supervised
  • Your level of responsibility

09

WORK BEHAVIOR 2 - PROGRAM PLAN AND DELIVERY COMPLIANCE Reviews program plans including individual support plans, group plans, and unit plans for developmentally disabled residents to ensure compliance with policies and regulations. Monitors delivery of services by direct observation at service delivery locations and completes chart reviews to ensure that services are regulatory compliant and quality services are provided to developmentally disabled residents to meet individual needs. Definition: An Intellectual and Developmental Disability (IDD) is defined as a lifelong physical or mental impairment that begins before age 22 and causes substantial functional limitations in major life activities, creating a lifelong need for specialized services. 1. Key Components of the Definition To qualify for IDD services under the Pennsylvania Department of Human Services an individual must meet several specific criteria: • Onset: The disability must manifest before the individual turns 22 years old. • Intellectual Functioning: For an intellectual disability, an individuals full-scale IQ must be at least two standard deviations below the mean (typically = 70). • Adaptive Behavior: There must be significant, measured limitations in everyday skills, such as self-care, communication, learning, and self-direction. o Functional Limitations: The condition must result in substantial functional limitations requiring active treatment in at least three major life activities (e.g., mobility, capacity for independent living, or economic self-sufficiency). Levels of Performance Select the "Level of Performance" which best describes your claim.

  • a. I have experience reviewing program plans including individual support plans, group plans, or unit plans for developmentally disabled residents to ensure compliance AND monitoring delivery of services by direct observation or chart reviews to ensure compliance.
  • b. I have experience reviewing program plans including individual support plans, group plans, or unit plans for developmentally disabled residents to ensure compliance OR monitoring delivery of services by direct observation or chart reviews to ensure compliance.
  • c. I have successfully completed college-level coursework related to compliance or quality assurance.
  • d. I have NO experience or education related to this work behavior.

10

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience
  • Your experience reviewing program plans and/or monitoring delivery of services

11

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University
  • Course Title
  • Credits/Clock Hours

12

WORK BEHAVIOR 3 - POLICIES AND PROCEDURES

Develops and implements residential program facility policies and procedures based on objectives and according to standards and contractual rights. Definition: A residential program is a live-in facility where individuals reside full-time. It provides 24-hour supervision, daily structure, daily living skill development training, mental/physical health care and support for those who need more intensive care than standard outpatient services can offer. Examples of non-state operated residential programs include private ICF/ID programs and Chapter 6400 Community Group Homes. Levels of Performance Select the "Level of Performance" which best describes your claim.

  • a. I have experience developing AND implementing residential program facility policies and procedures.
  • b. I have experience DEVELOPING residential program facility policies and procedures.
  • c. I have experience IMPLEMENTING residential program facility policies and procedures.
  • d. I have successfully completed college-level coursework related to policy development.
  • e. I have NO experience or education related to this work behavior.

13

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience
  • Your experience developing and/or implementing residential program facility policies and procedures

14

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University
  • Course Title
  • Credits/Clock Hours

Required Question

Employer Commonwealth of Pennsylvania

Address 613 North Street

Harrisburg, Pennsylvania, 17120

Website http://www.employment.pa.gov