ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage a Caseload of Diverse Individuals
- Provide each individual with the opportunity to live his/her own Everyday Life
- Coordinate schedule for residential sites and assist with day program schedules
- Develop a rapport with individuals’ families and county representatives to facilitate communication in all aspects of individuals’ lives
- Schedule and attend team meetings as necessary to provide input on an individual’s progress
- Assist in updating the Individual Support Plan to meet the individuals’ needs
- Update annual assessments for the ISP and SIS assessments as necessary
- Advocate for individuals to maximize their independence in multiple capacities of their lives
- Provide direct service as needed to ensure quality of program
- Search for and provide opportunities for individuals to advance their lives
- Coordinate with Behavior Specialist regarding individual behavior plan implementation
- Provide emotional support to individuals through difficult life situations
- Model and encourage a healthy lifestyle for individuals during program hours
- Assist in identifying individuals’ strengths and how they can use them in the community
- Work closely with Crawford County Human Services on all proceedings
- Inform Support Coordinators of any changes for the individuals as they arise
- Summarize and document individual client progress as required
- Ensure that all files and client interactions remain confidential
- Assist in all emergencies and carry the on-call phone during assigned times
- Supervise Direct Service Professionals and Residential Support Professionals
- Develop rapport with Direct Support Professionals and Residential Support Professionals
- Track and monitor attendance and performance and address disciplinary issues as needed
- Ensure individuals are happy with their services and conduct monthly Quality Assurance Monitoring
- Conduct monthly group home house meetings
- Teach required annual trainings and assist in maintaining training records
- Train new and existing Direct Support Professionals and Residential Support Professionals on the specific needs of each individual on your caseload and the home procedures
- Monitor Direct Support Professionals and Residential Support Professionals to assess their work performance and facilitate positive change by providing verbal and written corrections when behavior goes against agency policy
- Mentor Direct Support Professionals and Residential Support Professionals having difficulties
- Complete critical, strength-based employee evaluations to assess DSP and RSP performance
- Coordinate schedules and fill shifts as necessary and as directed by Program Manager
- Maintain all individual files and house files to meet Chapter 6400 Regulations and requirements
- Conduct self-assessment of all community homes and files at least once per year as required by licensing
- Ensure staff are meeting all training requirements
- Monitor monthly program-specific paperwork coming from the community homes
- Update ISPs, assessments, HRSTs, and individuals’ records as changes are made
- Organize and store individuals’ files securely
- Collect and assess monthly progress reports from DSPs and RSPs to ensure outcomes are met
- Approve mileage and business expenses of Residential and Direct Support Professionals
- Approve employees’ timesheets on an ongoing basis
- Approve Residential Support Professionals’ timesheets biweekly
- Schedule and attend office, program specialist, house, and direct care staff meetings for agency updates and to provide input on changes going on in the agency
- Report incidents to HCSIS in a timely manner and follow-up when appropriate
- Track utilization and client attendance
- Maintain client files for regulations and Provider Monitoring
- All other duties as assigned
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE: Per Residential Regulations, the following educational requirements are necessary for this position.
- A Master’s Degree or above from an accredited college or university and one (1) year work experience working directly with persons with intellectual disabilities.
- A Bachelor’s Degree from an accredited college or university and two (2) years work experience working directly with persons with intellectual disabilities.
- An Associate’s Degree or sixty (60) credit hours from an accredited college or university and four (4) years work experience working directly with persons with intellectual disabilities.
REASONING ABILITY: Ability to apply understanding and problem-solving skills to carry out detailed written or oral instructions. Ability to deal with problems in a constantly changing environment.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit, stand and walk for long periods of time.
JOB-RELATED EXPECTATIONS:
- Proficient with MS Office including Word, Excel, PowerPoint and Access
- Excellent organizational skills
- Flexible schedule
- Ability to communicate (verbally and written) professionally with individuals at all levels of the organization and external contacts
- Problem-solver
- Self-motivated
- Dependable
- Manage time efficiently
- Self-starter
- Ability to multi-task
- Regular attendance required
- Ability to maintain the integrity of highly confidential information
- Occasional driving expected