Residential Program Manager (RPM) – Evening Shift (3:00 PM – 11:00 PM)Pay Range: $20.00 – $25.00 / hour (Based on experience & qualifications)Location: Quakertown, PASchedule: Full-Time | 3:00 PM – 11:00 PM (Second Shift)Job Type: Leadership / Supervisory RoleAbout Success RehabilitationFor over 30 years, Success Rehabilitation has been a premier post-acute residential and day treatment facility dedicated to adults recovering from traumatic brain injuries (TBI) and neurological diagnoses. We built our reputation on dignity, teamwork, accountability, and a commitment to promoting talent from within.Role OverviewAs the Residential Program Manager (RPM) for the 3:00 PM – 11:00 PM shift, you will provide critical leadership support to the Director of Compliance & Clinical Operations and the Program Administrator. You are responsible for ensuring clinical excellence, maintaining staff coverage, managing crisis situations, and maintaining high standards of care during evening hours.Key Responsibilities1. Evening Shift & Team LeadershipSupervision & Coaching: Direct, mentor, and provide constructive feedback to 3:00 PM – 11:00 PM residential direct support staff.Shift Organization: Plan and organize daily evening client activities, routines, schedules, and staff assignments.Staffing & Coverage: Make real-time scheduling adjustments to ensure safe, compliant, and appropriate shift coverage.2. Clinical Support & Operational LiaisonProtocol Execution: Assist with implementing clinical protocols, exercise routines, and specialized treatment plans.Interdisciplinary Communication: Serve as the main liaison between evening residential staff, clinical teams, and on-call leadership.Staff Development: Distribute clinical materials and reinforce therapy directives across the care team.3. Crisis Management & ComplianceIncident Management: Identify, manage, and resolve crisis situations or significant events promptly and calmly.Documentation: Ensure all required shift logs, incident reports, and documentation are completed accurately and in accordance with company policy.Qualifications & RequirementsEducation: High School Diploma or GED required. (Associate/Bachelor's degree in Healthcare, Human Services, or Psychology is a plus!)Leadership Experience: Minimum 6 months of proven leadership, supervisory, or team-lead experience in direct care, residential settings, healthcare, or human services (e.g., Lead DSP, RPM, Shift Supervisor, Caregiver Manager).Licensure: Active and valid Driver's License required.Skills: Excellent verbal and written communication skills, conflict resolution abilities, and a calm, decisive approach to crisis management.Physical Requirements: Ability to continuously stand/walk during the shift, occasionally lift/carry up to 50 lbs., and assist clients with mobility as needed.Full-Time Benefits & PerksCompetitive Pay Rate ($20.00 – $25.00/hr)Health, Dental, and Vision Insurance401(k) Retirement PlanGenerous Paid Time Off (PTO) & Paid HolidaysPaid Orientation & Continuous On-the-Job Leadership TrainingCompany-Paid Life & Disability InsuranceTuition Reimbursement & Professional Advancement PathwaysEmployee Assistance Program (EAP)Employee Referral Bonus ProgramReady to Take the Next Step in Your Career?If you are a motivated direct care leader ready to oversee evening operations and make a lasting impact, we want to hear from you. Apply today for immediate consideration!Success Rehabilitation, Inc. is an Equal Opportunity Employer. We maintain a drug-free and smoke-free workplace.**Success is a drug/alcohol-free workplace.