Residential Program Manager

The Arc of Washington County

  • Hagerstown, Maryland
  • 30+ days ago

    Highlights

    This position requires direct experience supporting individuals with intellectual and developmental disabilities (IDD) and prior leadership experience in a human services setting. Lead a team, support individuals, and make a direct impact every day in a role built for experienced IDD professionals.

    Numbers & Facts

    LocationHagerstown, Maryland
    Websitehttps://www.arcwc-md.org

    Description

    Remote Status: On-Site
    Now Hiring: Residential Program Manager – IDD / Human Services Required
    Location: Washington County, MD
    Pay: Starting at $50,000/year
    Schedule: Monday–Friday, core hours 8:00 AM–5:00 PM, with participation in an on-call rotation
    Position Type: Full-Time

    This Is Not a General Management Role

    This position requires direct experience supporting individuals with intellectual and developmental disabilities (IDD) and prior leadership experience in a human services setting.

    If your background is not in IDD or human services, this role will not be a match.

    What You’ll Do:

    • Oversee operations of 4–6 residential homes
    • Supervise, coach, and support a team of 30–40 Direct Support Professionals (DSPs)
    • Promote a positive, inclusive, and accountable team culture
    • Ensure individuals receive quality, person-centered care in the home and community
    • Communicate with families, guardians, and interdisciplinary team members
    • Monitor documentation, compliance, and program performance

    Requirements:

    • Required: Associate’s degree; Bachelor’s in Human Services preferred
    • Required: 1+ year of direct experience supporting individuals with intellectual and developmental disabilities (IDD)
    • Required: 1+ year of supervisory or management experience in an IDD or human services setting
    • Preferred: Experience mentoring, coaching, or developing staff
    • 21+ years old
    • Valid U.S. driver’s license held for at least 2 years with a good driving record (not including permit time)
    • Ability to lift/transfer up to 50 pounds
    • Must pass a reading and math assessment and meet all pre-employment requirements, including a background check, drug screen, and physical exam

    Benefits & Perks:

    • Health, dental & supplemental insurance (shared cost)
    • Company-paid life insurance & short-term disability
    • 403(b) retirement plan with company match
    • Paid Time Off + 7 paid holidays
    • Professional development & growth opportunities
    • Casual dress code, employee appreciation events

    FLS Certification Bonus Program:

    Front Line Supervisors are eligible to earn a $1,500 certification bonus within their first year.

    Apply Today

    Lead a team, support individuals, and make a direct impact every day in a role built for experienced IDD professionals.

    #HP


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