Residential Medication Support Specialist

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Residential Medication Support Specialist

Full-Time

Pay Rate: $20/hour

Location: Greenfield, MA

Schedule: Mon-Fri 6:30a-2:30p

Position Summary:

The Residential Medication Support Specialist is a direct-care staff role responsible for supporting the safe and compliant management of medications within a residential substance use disorder (SUD) program. This position ensures proper storage, handling, and documentation of medications in accordance with BSAS standards, while assisting clients with medication self-administration as appropriate and coordinating with providers, pharmacies, and program staff.

Key Responsibilities:

• Medication Management:

• Provide training to new staff and cross-trained staff on medication administration, policies, and procedures.

• Work with clients and their providers to coordinate refills, medication changes, and support consults between resident and their provider.

• Provide basic support to clients in understanding their medications (e.g., names, purpose, and common side effects).

• Document orders for new, changed, and discontinued medication.

• Monitor medication storage areas, including documentation of refrigeration temperatures.

• Assist with oversight, documentation, and proper disposal of medications in accordance with program procedures.

• Oversee intake of new medications, verify accuracy against prescriptions, and ensure proper documentation per program procedures.

• Monitors medication being taken by clients.

• Uploads medication sheets to clients' electronic file.

• Document and report any medication errors to a supervisor, and complete internal incident report to submit to the Program Manager.

• Program Operations:

• Respond quickly and effectively to emergency situations.

• Maintain environmental, safety and room checks in accordance with policy and procedure.

• Medication counts at the start and end of each shift.

• Document clear and objective shift, individual and quick notes.

• Maintain strict confidentiality of all client and organizational information in full accordance with applicable federal and state regulations, including HIPAA and 42 CFR Part 2 governing substance use disorder records.

Qualifications:

• High school diploma or GED required.
• Previous experience working with substance addiction population preferred.
• Medication Specialist training certificate approved by BSAS required (or willingness to obtain during orientation), with annual recertification thereafter.
• CPR, First Aid, and Narcan certification required (or willingness to obtain prior to or upon hire).
• Possession of a valid driver's license, held for a minimum of six months, and an acceptable driving record in accordance with agency policy and applicable state regulations is preferred.

Benefits:

• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• 403(b) retirement plan.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.
• And much more

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

Join Us

Join us and become part of a caring community that helps others find joy and purpose. Apply today.

Learn more about ServiceNet

https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #JobsThatMatter