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Residential Life Skills Lead

Catholic Charities

  • San Rafael, California
  • 30+ days ago
  • $28 Per Hour

Highlights

Prerequisites Required Prior to the First Day of Employment:• Fingerprints: • Required • TB Screening -• Negative Tuberculosis Test: • Required• COVID-19 Proof of • Vaccination: Required First Aid • Certificate: Required• Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) • reporting and case record reviews.• Trauma-Informed Practice Expectations• The RLSL integrates trauma-informed practice into all leadership and oversight functions by modeling and• reinforcing the following core principles:• Safety & Trust: Maintain predictable, emotionally safe environments and support staff responses that • reduce stress and build trust.•

Numbers & Facts

LocationSan Rafael, California
IndustryOther/Not Classified
Company Size1 to 9 employees
Year Founded1923
Websitehttp://www.ccwny.org/

Description

• Catholic Charities St. Vincent’s School for Boys was founded in 1853 and rooted in our faith traditions of charity • and justice, supporting families, adults, and youth through social service and opportunities for healthy growth • and development. Our values are respect, compassion, accountability, and integrity. Our commitment is to • support changing lives in the communities we serve; promoting a fulfilling and supportive environment; and • involving the community in carrying out our mission. This program focuses on four underlying philosophies • that are central to the services provided: Housing First; Trauma-Informed Care, Person-Focused Care, and Social • Determinants of Health.

Salary: $28.00 per hour

Location: Onsite 5 days a week

Schedule: Tuesday through Saturday, 3:00 PM – 11:30 PM, including a 30-minute unpaid meal break.

• The Residential Life Skills Lead, (RLSL) provides trauma-informed, housing-first leadership and oversight to • the Residential Life Skills Specialists Team supporting Transitional Age Youth (TAY), ages 18–24, who are • homeless or at risk of homelessness in Marin County. This role operates in partnership with Marin County • Department of Health and Human Services within Marin’s Transitional Housing Program model.• The Residential Life Skills Lead will help create an environment where young adults experience safety,• connection, empowerment, and hope, where staff receive reflective supervision, guidance, and consistent • support. This role blends staff supervision, residential operations, quality assurance, and hands-on support • during crises to ensure a healthy, safe, and emotionally attuned residential environment.• Trauma-Informed Practice Expectations• The RLSL integrates trauma-informed practice into all leadership and oversight functions by modeling and• reinforcing the following core principles:• Safety & Trust: Maintain predictable, emotionally safe environments and support staff responses that • reduce stress and build trust.• PROGRAM & POSITION SUMMARY• ESSENTIALDUTIES&RESPONSIBILITIES• Clear, Calm Communication: Model transparency, consistency, and respectful, regulated communication.• Young Adult Voice & Choice: Promote meaningful choice, shared decision-making, and active listening.• Curiosity Over Punishment: Guide staff toward restorative, non-punitive, problem-solving responses.• Emotional Regulation Support: Model grounding and co-regulation while coaching staff to respond with • empathy and presence.• Strengths-Based Practice: Recognize resilience and progress and ensure dignity-affirming, neutral • documentation.• Cultural Humility: Affirm identities, promote inclusion, and engage in ongoing learning and self-reflection.• Reflective Leadership: Participate in reflective supervision and foster collaboration and continuous • improvement.• Oversight of Residential Common Area (Milieu) & 24/7 Support Model • Maintain staffing schedules that ensure consistent 24/7 supportive presence. Oversee shift handovers • and ensure accurate, trauma-informed documentation. Support daily routines, house meetings, safety • checks, and community-building. Promote physical, emotional, and psychological safety in the • residential environment. • Program Operations, Safety, & Contract Compliance• Ensure county contract and agency requirements are met. Oversee emergency protocols and incident • escalation procedures. Review and approve incident reports for tone, accuracy, and trauma-informed • framing. Ensure timely 24-hour funder notifications and 48-hour incident report submissions. • Monitoring, Evaluation, & Quality Assurance• Review monthly data, including behavioral trends, skill-building progress, and documentation quality. • Recommend program improvements based on YAA recommendations. • Participate in contractor • monitoring visits, audits, and quality improvement efforts. • Young Adult-Centered Team Collaboration • Ensure staff support youth ISPs and Housing Stabilization Plans consistently. Facilitate communication • between staff, clinicians, housing case managers, and partners. Promote warm handoffs and • coordinated support across the care team. • Crisis Management Leadership• Provide calm, trauma-informed leadership during crises. Support staff in applying de-escalation and • grounding strategies. Participate in post-incident debriefs to identify learning and improvement • opportunities. • Staff Training & Professional Development• Participate in ongoing training including trauma-informed care, de-escalation, cultural humility, and • documentation. Oversee the onboarding of Residential Life Skills Specialists. Promote reflective • practice, self-care, and staff wellness. • Relationship-Building & Young Adult Empowerment Culture• Help cultivate a community where young adults feel respected, supported, and empowered. Model • communication strategies that strengthen trust and inclusion. Encourage shared responsibility, • community voice, and young adult leadership.• Nothing in this job description restricts management's right to assign or reassign duties and • responsibilities to this job at any time.• To perform this job successfully, an individual must be able to perform each essential duty • satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or • ability required. Reasonable accommodation may be made to enable individuals with disabilities • to perform the essential functions.• Education & Experience:• Bachelor's Degree preferred• 1-3 years’ experience within the field of residential and/or community-based services for youth • 1-3 years of experience supervising staff.• Ability to teach independent living skills.• Must possess a valid driver’s license.• Knowledge, Skills & Abilities:• Understanding the needs of the unhoused young adults or youth.• Ability to supervise others, and display healthy leadership skills• Strong grounding in trauma-informed, healing-centered, culturally responsive practice.• Ability to remain calm and attuned during crises.• Strong communication, documentation, and organizational skills.• Ability to coach and supervise staff through reflective practice.• Cultural humility; ability to work effectively with diverse populations.• Bilingual English/Spanish strongly preferred.• Consistent with supporting agency policies, philosophy, and ethics.• Ability to communicate with emergency services, law enforcement, and community providers.• Excellent written and verbal communication skills.• Must be proficient in Microsoft 365, the Internet, and e-mail.• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent • services and work effectively in cross-cultural situations.• Prerequisites Required Prior to the First Day of Employment:• Fingerprints: • Required • TB Screening -• Negative Tuberculosis Test: • Required• COVID-19 Proof of • Vaccination: Required First Aid • Certificate: Required• Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) • reporting and case record reviews.• Is responsible for accurate and timely submission of case records.• Serves on a quarterly case record review committee for Performance and Quality Improvement (PQI) • reporting.• Serves on department or program Performance and Quality Improvement PQI Committee responsible for • monitoring goals and reporting.• QUALIFICATIONS• COUNCIL ON ACCREDITATION (COA) ROLES• PHYSICAL REQUIREMENTS• The physical demands described here are representative of those that must be met by an employee to successfully • perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with • disabilities to perform the essential functions.• Intermittent bending, standing, stooping, kneeling, reaching, twisting, and walking.• Occasional lifting, pushing, and pulling.• Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, • and/or a negligible amount of force constantly to move objects.• The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the • work assigned.• Driving is required for this position.• If driving a car is required for the position, the incumbent must have a valid California driver's license and be able • to provide proof of DMV record and personal insurance (if required.)• The work environment characteristics described here are representative of those an employee encounters while • performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with • disabilities to perform the essential functions.• The work environment includes a residential setting, offices, and community agencies.• Noise level is usually moderate in accordance with what is typical in the above settings.• May include contact with clients with mental health issues who demonstrate behaviors such as cursing, • shouting, running away, self harm and violence.• The work environment includes young adults18 -24 years old.• May be exposed to odors such as frangances, cleaning products, and clients who experience difficulties • with personal hygiene.• DISCLAIMER: The above statements are intended to describe the general nature and level of work being • performed by people assigned to this classification. They are not to be construed as an exhaustive list of all • responsibilities, duties, and skills required of person nel so classified. All personnel may be required to perform • duties outside of their normal responsibilities from time to time, as needed.

About Company

Catholic Charities of Buffalo is the most comprehensive human service provider in Western New York, reaching all eight counties with professionally staffed locations. Catholic Charities serves Western New Yorkers without regard to age, race or religious affiliation. Today’s Catholic Charities leads the way for an integrated human service delivery system. In 2007, the agency voluntarily sought and received its first four-year accreditation from the Council on Accreditation, attesting to its adherence to the highest national professional standards and delivery of the best quality services. Catholic Charities offers programs that strive to empower individuals, children and families. Among them are comprehensive counseling services for all ages, basic emergency assistance and referrals, child and adult mental health services, chemical dependency treatment, educational and vocational services, services to the aging, parish outreach and advocacy, marriage counseling, foster care and adoption services, child and adult day care, and a variety of programs that address prevention and treatment of a number of family issues.

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