Department Manager - Residential Install -
Overhead Door Company of Kansas City™, a DH Pace Company, Inc.
Industry Leader | Advancement Opportunities | Stability
We are hiring aDepartment Manager to join our Residential Install team at Overhead Door Company of Kansas City™, a DH Pace Company, Inc. You will oversee a large team of Residential Door Installers and Department Coordinators who dispatch them. We sell, service, and install every type of door you can imagine. This is a fast-paced role where you will work hands on with your team and customers.
What You'll Do
- Manage day-to-day operations of the Residential Install department.
- Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.
- Review workload and manpower to meet customer commitments in a cost-effective manner.
- Ensure that projects are completed timely, below budget and to the satisfaction of the customer.
- Review monthly financial/operational reports and develop action plans to improve.
- Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
- Will assist with hiring, training and developing new employees
- Other duties as assigned
What You Bring
- 3-5 years of management experience coupled with a Bachelor's degree preferred; will consider an equivalent combination of education and experience
- Prior work in a service-based industry is a plus
- Must have a valid Drivers License and good driving record