HVAC RESIDENTIAL SERVICE TECHNICIAN
Medina, Ohio
Join a fast-growing residential HVAC team where your paycheck reflects your work ethic — not just your hours. Our client runs a tight, process-driven operation with real earning potential: base pay plus performance incentives that regularly push top techs well past six figures. If you're a true A-player who takes pride in how you show up and how you treat customers, this is a place built to reward that.
THE BASICS
Location: Medina, Ohio
Pay: $25–$40/hr base, plus monthly performance incentives and commission opportunities (top techs have earned $80+/hr in bonus on top of base in a strong month)
Service Area: ~1-hour radius of Medina
Schedule: Currently 5.5 days/week, including rotating Saturdays; company is evaluating a move to 4x10 schedules with 7-day coverage
On-Call: Daily rotation among techs; typically works out to about 1 day/week per tech
WHAT YOU'LL DO
- Diagnose and repair residential HVAC systems, including split systems, heat pumps, ductless, geothermal, boilers, and propane/natural gas equipment
- Run 4–5 service calls per day within the local service area
- Follow a standardized, company-trained process for every customer interaction — from initial phone contact through the visit
- Educate customers on system options and accessory upgrades (humidifiers, air scrubbers, hard start kits, etc.) as opportunities arise
- Complete invoicing and documentation via company-provided iPad
- Collect customer payments on-site
- Participate in weekly training and role-play sessions to sharpen technical and communication skills
WHY TECHNICIANS LIKE WORKING HERE
- Performance-based pay structure — base hourly plus strong incentive/bonus potential
- Commission on accessory sales (e.g., recurring incentive for air scrubber sales) and organic commission when a tech helps generate a system sale
- Truck revenue bonus program
- Uniforms provided
- Company-provided iPad for invoicing
- Medical, dental, and vision insurance available after 90 days
- 401(k) with employer match (put in 5%, matched 4% at 100%)
- Paid holidays, plus your birthday off paid
- Ongoing weekly hands-on training
WHAT WE'RE LOOKING FOR
Required:
- EPA refrigeration certification
- Valid, clean driver's license
- Solid working knowledge of refrigerant cycles, electrical systems, and troubleshooting
- Own basic hand tools (company provides specialty tools as needed)
- Strong verbal communication skills and professional, customer-facing presentation
- Self-starter mentality — motivated by performance-based pay
Nice to Have (not required):
- Experience with boilers, geothermal, or ductless systems
- Prior experience upselling systems, equipment, or service accessories
- Familiarity with field service management/dispatch software
#hc264766