Residential HVAC Service Diagnostics Technician

Sears Appliance Repair

  • Norfolk, VA
  • 12 days ago

    Highlights

    From there, you’ll determine the right fix, complete the repair or maintenance, and clearly explain options so customers feel confident and comfortable year-round. You arrive prepared to listen to the homeowner, assess system performance, and pinpoint the root cause—whether it’s a finicky furnace, a sluggish air conditioner, or a heat pump that won’t keep up.

    Numbers & Facts

    LocationNorfolk, VA

    Description

    What your day looks like

    Based in Norfolk, VA, you’ll start your morning with a schedule of residential service calls. You arrive prepared to listen to the homeowner, assess system performance, and pinpoint the root cause—whether it’s a finicky furnace, a sluggish air conditioner, or a heat pump that won’t keep up. From there, you’ll determine the right fix, complete the repair or maintenance, and clearly explain options so customers feel confident and comfortable year-round.

    How you make an impact

    • Diagnose and troubleshoot issues across residential HVAC systems.
    • Repair and maintain furnaces, air conditioners, and heat pumps to restore peak performance.
    • Install replacement or new HVAC equipment when needed, following all applicable codes and standards.
    • Communicate findings, recommendations, and next steps in a friendly, easy-to-understand way.
    • Document work completed, parts utilized, and time on task with precision.
    • Keep current with emerging HVAC technologies, best practices, and tools.
    • Work safely—always—adhering to company procedures and regulatory requirements.

    What you bring

    • High school diploma or equivalent; formal HVAC technical training preferred.
    • Valid HVAC certification and VA HVAC Journeyman Mechanic license.
    • At least 2 years of hands-on experience in residential HVAC repair and maintenance.
    • Sharp diagnostic mindset and keen attention to detail.
    • Clear, professional communication and customer service skills.
    • Self-starter who manages time effectively in the field.
    • Ability to lift and maneuver heavy equipment and work in varied conditions.

    Technical toolkit

    • HVAC
    • HVAC/R Systems
    • HVAC Troubleshooting
    • HVAC Repair

    If you enjoy solving complex comfort problems and take pride in dependable workmanship, this role offers a steady stream of meaningful wins—one home at a time.

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