Position Overview
The Residential Sales Manager will foster a culture of accountability, professionalism, and enthusiasm—ensuring our sales team continues to reflect the values that have made J & J Air one of the most respected HVAC companies on the Grand Strand.
This role is ideal for a sales leader who wants to build a high-performing team, grow with a respected company, and help deliver comfort solutions that truly improve clients’ homes and lives.
Key Responsibilities
Sales Leadership & Team Development
- Lead, coach, and motivate the team of Comfort Consultants and sales personnel to achieve individual and team performance goals
- Conduct regular ride-along sales calls to mentor team members and strengthen in-home selling skills
- Lead weekly sales meetings that provide direction, training, accountability, and motivation
- Ensure the team consistently follows company sales processes and maintains J & J Air’s high standards of professionalism
Sales Performance & Revenue Growth
- Monitor daily sales performance, lead flow, and progress toward monthly revenue goals
- Ensure incoming leads, referrals, and service-generated opportunities are properly managed and maximized
- Support the sales team in developing proposals for complex projects and high-value opportunities
- Review and approve sold jobs to ensure accuracy, completeness, and adherence to company standards
- Run in home sales calls to supplement sales team in event of an absence
Customer Experience & Brand Reputation
- Ensure every client interaction reflects J & J Air’s reputation for quality, integrity, and service excellence
- Promote high-efficiency HVAC systems and comfort solutions that provide long-term value to clients
- Confirm financing options are presented in all proposals to help clients make confident decisions
- Ensure post-installation follow-ups to strengthen relationships and generate referrals
Lead Development
- Collaborate with marketing manager to plan and implement marketing campaigns and promotional activities
- Develop strategies to increase referral business and client-generated leads
- Support sales team by participating in J & J Air sponsored events
Operational Collaboration
- Work closely with the Service Manager to maximize service-generated leads and ensure strong communication between departments
- Support scheduling and proposal preparation during high call volume periods
Daily Focus Areas
- Review sales pipeline and lead status
- Track progress toward daily and monthly sales targets
- Support Comfort Consultants with active quotes and proposals
- Review sold jobs for quality and accuracy
- Coordinate with service and installation teams to maintain smooth project flow
- Assist clients directly when needed, including walk-ins and appointment requests
Success Metrics
The effectiveness of the Residential Sales Manager will be measured through key performance indicators including:
- Achievement of monthly and annual sales revenue goals
- Growth in team-generated leads and referral business
- Consistent adherence to company sales processes
- Increased service technician referral opportunities
- Customer satisfaction ratings of 95% or higher
- Year-over-year growth of residential replacement sales budget
Requirements
- 5 years of experience in HVAC sales
- 5 years of experience in sales management
- Job knowledge: HVAC systems, heat load calculations, & financing
- Excellent problem-solving abilities and attention to detail
- Strong communication skills and a client-focused attitude
- Proactive and self motivated work ethic
Salary Range: $90,000 – $125,000 annually
Work Hours: Monday–Friday, 7:30 AM – 5:00 PM (some evenings and weekends as needed)