Residential Behavioral Health Technician (BHT)

We are seeking dedicated and compassionate individuals to join the team at Polara Health, where our mission is to provide accessible, compassionate whole person care that strengthens our community. As a Behavioral Health Technician in our Center for Recovery facility, you will assist clients in their recovery journey. Polara Health’s Substance Use Disorders-Residential program provides intensive substance use disorders and addiction treatment. Our rate of program completion is higher than the national average and includes group therapy, individual counseling, activity groups, involvement in therapeutic community living, and partnerships in local community addiction recovery and support groups.

This is a full-time position (40 hours per week) working 4 days per week, 11am to 9 pm.

POSITION SUMMARY

Behavioral Health Technicians are mental health employees who provide hands-on care to individuals with varying degrees of mental health challenges and/or developmental disabilities.  BHTs perform a vital, front-line role with clients in a variety of settings as they observe and interact with clients on days, evenings, overnights, and/or weekends.   BHTs help with facilitating educational, recreational and therapeutic activities.   

ESSENTIAL RESPONSIBILITIES

•  Provide front-line support and assistance for clients

•  Orient new clients to program rules, policies and procedures as well as peer group and site staff

•  Organize and facilitate client activities, educational groups, and skill building groups on topics such as chemical dependency, self-esteem, anger management, life skills, social skills, and coping techniques.

•  Document client contacts and complete other forms required by program policy and procedure

•  Daily monitoring and observation of client participation in program activities including client behaviors and symptomology. Report to nursing staff regarding any concerns.

•  Model appropriate physical and emotional boundaries with clients and co-workers.

•  Provide emotional support to help clients manage negative symptoms and utilize coping strategies to enhance their quality of life and daily functioning

•  Conduct bed checks, rounds, and document accordingly

•  Monitor client’s self-administration of medications, check and document vital signs

•  Comply with security procedures including clothing searches, room/facility searches to maintain a safe environment per policy and procedure.

•  Intervene pro-actively with clients in situations where clients may be escalating emotionally and/or behaviorally using approved non-violent crisis intervention techniques, including the least restrictive interventions appropriate for the situation

•  Attend and participate in shift reports, site meetings, and trainings as mandated by agency policy and procedure

•  Communicate effectively and promote quality service within a compassionate environment by treating clients and co-workers with respect and dignity

•  Maintain a clean and orderly environment in all client, staff and facility areas

•  Transport clients in company vehicle to meetings, appointments, and/or outings

•  May be required to cover evening/weekend hours

• Support a work climate that emphasizes collective team performance and demonstrates Polara Health’s core competencies

• Show appreciation for and ability to respond to cultural differences, and adjust communication practices accordingly in order to minimize cross-cultural misunderstandings

• Consistent work attendance and compliance with scheduled work hours (excludes approved FMLA absences)

• Responsible for complying with Polara Health’s Corporate Compliance Program as it applies to individual job duties, the department, and the company

• Comply with all Polara Health policies and procedures

• Exercise due diligence to prevent, detect, and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates and/or agents

• Display a positive work ethic

• Actively participates in performance management and coaching

•  Demonstrates respect for consumer confidentiality practices

•  Other duties as assigned

QUALIFICATIONS

• 21 years of age or older; or minimum 18 years old and licensed or certified under A.R.S. Title 32 and providing services within the personnel member’s scope of practice; or minimum 18 years old for select administrative positions

• Must be able to provide or obtain an AZDPS Level One Fingerprint Clearance Card

• Must possess a valid Driver License

• CPI and CPR/First Aid certification required (training provided by Polara Health)

• Bachelor’s degree in a related field or minimum of a High School Diploma or GED and four years related experience required

• Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism

• Must be able to work independently as well as collaboratively within a team setting

• Must have strong interpersonal communication, problem solving, and teambuilding skills

• Must be detail oriented, have excellent organizational skills and be flexible

• Must demonstrate clinical competencies essential to effective job performance

• Must possess the ability to learn and/or operate relevant computer operating system environments, and the ability to operate a variety of office equipment (fax machine, copier, scanner, computer, telephone system, postage meter, etc.)

• Ability to work well under pressure in a fast-paced, time sensitive environment with shifting priorities and multiple deadlines

CORE COMPETENCIES  

• People​ – Passionately believes in people and embraces diversity

• Integrity ​–​ ​Does the right thing even when no one is looking

• Learning ​–​ ​Challenges old paradigms with critical thinking, curiosity, and creativity

• Accountability​ – Sets an intentional culture of personal responsibility; believes everyone carries the load

• Relationships ​– Serves colleagues and consumers with love, empathy and compassion

PHYSICAL DEMANDS & WORKING CONDITIONS

The nature of work may generate considerable physical (transporting, moving, assisting clients, etc.), mental and visual demands. The physical and working demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office environment, travel within the community, as needed

• Heavy exposure/use of computers, cell phones, office phones, etc.

• May be required to wear protective clothing (PPE)

• Annual TB screening per program policy and procedure

• Ability to be physically mobile (stand, walk, reach, climb, bend) and the ability to sit for prolonged periods throughout work hours

• Must be able to occasionally lift and/or move 25 or more pounds

• Must be able to respond appropriately and effectively in crisis situations by using good judgment and following Polara Health protocols

This position is considered Safety-Sensitive by Polara Health.

Non-Discrimination Policy

Polara Health subscribes to the principles of Equal Employment Opportunity. Polara Health’s policy is to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex/gender, sexual orientation, or any other basis prohibited by federal, state, or local law. As an Equal Opportunity Employer, Polara Health intends to comply fully with applicable federal, state, and local employment laws, and the information requested on this application will be used only for purposes consistent with those laws.

Americans With Disabilities Act – Request for Reasonable Accommodations

In accordance with requirements of the Americans with Disabilities Act, Polara Health’s policy is to provide reasonable accommodation for applicants requesting accommodation(s) during the application process, so the applicant may be given a full and fair opportunity to be considered for employment. If any candidate needs a reasonable accommodation to participate in the interview process, please notify Polara Health in any of the following ways: by calling 928-445-5211, ext. 4047, U.S. Mail, or hand deliver to Polara Health 3343 N. Windsong Drive, Prescott Valley, AZ 86314 Attention: Human Resources Job Applicant Request.

Background Checks

Employment is contingent on background checks as required by Polara Health’s policies which may include Fingerprint Clearance, Drug Test, Criminal History, Driving History Record, Sex Offender Registry Search, Department of Child Services, State Central Registry Check, Employment Verification, Education Verification, and Professional References.

We Offer the Following Benefits to Full Time Employees:

Medical * Dental * Vision * Short and Long Term Disability * Life Insurance * Health Savings Account * Flexible Spending Account * Employee Assistance Program * 401(k) * Up to 3 Weeks of Paid Time Off * 10 Paid Holidays per Year * Shift Pay (for select inpatient positions) * Educational Reimbursement *