Residential Appliance & Refrigeration Service Specialist

What your day looks like

Based in or near Egg Harbor, WI, you’ll start the morning reviewing your route, then head out to customers’ homes to keep their essential appliances running. One visit might involve tracing an electrical fault in a refrigerator, the next could be calibrating an oven or swapping a worn belt on a dryer. You’ll install new units, confirm they’re operating safely, and clearly explain what you found, what you fixed, and how to prevent future issues. Throughout the day, you’ll document parts used and services performed, and you’ll wrap up by planning for tomorrow’s parts and appointments.

Core responsibilities

• Identify and resolve faults in household appliances and refrigeration systems.
• Repair and maintain washers, dryers, ovens/ranges, and refrigerators to manufacturer standards.
• Install new appliances and verify proper operation after setup.
• Communicate findings, options, and maintenance tips to customers in plain language.
• Accurately track service calls, work performed, and parts consumed.
• Stay current with new technologies and trends across the appliance and refrigeration industry.
• Follow all safety procedures and regulations while working inside clients’ homes.

What you bring

• High school diploma or equivalent; technical/appliance repair training is a plus.
• Hands-on experience in appliance and refrigeration service or a related trade.
• Strong grasp of electrical and mechanical systems and diagnostics.
• Keen problem-solving ability and meticulous attention to detail.
• Self-directed with strong time-management skills.
• Clear, customer-first communication style.
• Valid driver’s license and dependable transportation.
• EPA Type I or Universal certification preferred.

Work environment

This is a field-based position. Your work takes place at customer locations around Egg Harbor, WI, rather than at a single facility. Expect day trips to job sites, with most evenings spent at home.