Resident Support Specialist (8304)

Assists the Corps Officer in the planning and coordinating of the day-to-day activities and programs for the residents of the Catherine Booth & Evangeline Booth Friendship Houses; provides transportation for tenants as needed; assists in securing and distributing donations for the tenants; serves as a liaison to other agencies in order to obtain and coordinate assistance and resources, when necessary, for tenants with additional needs.

Key Responsibilities:

• Performs resident intake assessments to determine the need for referrals to outside health/social services providers in the community; performs on-going assessment monitoring of residents health/supportive service needs; inspects living areas of residents as required and creates and maintains confidential files.
• Makes referrals to residents to assist them with maintaining their independence, which may include housekeeping services and the like.
• Provides assistance in the distribution of food, clothing and donations for residents.
• Assists in the preparation of statistical records on all services provided.
• Drives a Salvation Army vehicle in order to transport passengers to and from various locations; organizes transportation by most direct routes to save time and fuel consumption.
• Picks up and delivers miscellaneous items as needed.
• Drives carefully and observes/complies with all traffic signs and road/weather conditions to ensure the safety of passengers.
• Establishes and maintains working networks and relationships with community groups and agencies whose services focus on the elderly; works with resident's family members on issues relating to a residents health, safety and welfare; works with other agencies to determine the need to transition residents to assisted/skilled living environment; coordinates with residents home health providers to ensure residents are receiving quality care and service.
• Serves as a liaison to other agencies in order to obtain and coordinate assistance on the client's behalf.
• Assists with planning daily and weekly on-site activities such as games, crafts, exercise, etc., as well as regular outside activities such as shopping trips, field trips, dining out, etc.
• Assists with coordinating with outside health and civic organizations for presentations on health, planning services, social security benefits and other information important to senior life.
• Assists in coordinating worship services for residents and provides spiritual counseling on an as needed basis when requested by residents.
• Assists with coordinating tenants' birthday luncheon on a monthly basis; plans and purchases refreshments; assists in preparing party decorations; prepares tenants' birthday presents.
• Prepares and provides a monthly calendar of events; posts calendar on bulletin board; maintains main activities calendar outside of the office.

Physical Requirements and Working Conditions:

• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability to perform routine mathematical computations.
• Ability to safely operate and drive a Salvation Army vehicle.
• Ability and willingness to conduct all duties in accordance with the ministry of the organization and its Christian principles; conducts all communications and job duties with the highest level of professionalism.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.).
• Work is sometimes performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like, with the exception of driving conditions.

Employee Benefits:

• Health, Dental, Vision, and Hearing Insurance plans; Group Life Insurance; Retirement Benefits.
• Paid Time Off

Education and Experience:

• High school diploma or G.E.D. required, with a Bachelor's degree from an accredited college or university in Social Services preferred,
• And
• Two to three years experience performing social services assistance for older adults,
• Or
• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications:

• Valid State Drivers License

Equal Opportunity Employer: Veterans | Disabled