Resident Relations Specialist

Job Description

We're hiring a Renewal Support Specialist to join our centralized operations team in the Denver Tech Center. In this fully onsite role (5 days/week) in the Denver Tech Center, you'll support the resident lifecycle by managing renewals, notices, and key administrative processes that keep communities running smoothly.

What You Will Do

• Manage the lease renewal process (generate offers, prepare lease documents, finalize paperwork)
• Process Notices to Vacate and ensure accurate documentation
• Support onsite teams by handling resident inquiries and shared inbox requests
• Assist with post move-out processes and ensure compliance with internal procedures
• Maintain accurate records and resolve data discrepancies in internal systems
• Collaborate with community teams to deliver a seamless resident experience