| Location | Washington, DC |
| Salary | $25.60–$31.29 Per Hour |
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Resident Experience Coordinator - 1500 Mass and 1210 Mass
Washington, DC
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The work schedule for this position is Monday-Friday 9am to 6pm with one Saturday per month.
Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it.
As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members' growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer.
The best people want to work here. We hope you're one of them.
We Offer: A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.
What You'll Be Doing:
As a Resident Experience Coordinator, you will spend most of your time delivering exceptional customer service, fostering resident loyalty through outstanding move-in experiences, adeptly handling and escalating resident issues, and ensuring an overall remarkable living experience throughout their residency.
What You'll Need To Thrive:
Bonus Qualifications:
Salary: $25.60 - $31.29/hour
A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g. car, golf cart, etc.) during their workday and/or as part of their role.
Job ID 223874630
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"Given where technology is today and where AvalonBay wants to be, it makes me really excited about what we can create together, how we can affect change in the industry and the value we can unlock for both our customer and our business."
Rukus, Sr. Vice President and Chief Digital Officer
"I'm constantly challenged, pushed to think creatively, and I love that I am empowered to act like a business owner."
Darius, Maintenance Manager
"Everything is on the table. You determine your skills, opportunities and career development… but it helps to have a supervisor, mentor and company to support you."
Karen, SVP Corporate Initiatives
"Be curious and ask to be considered to work on projects outside of your comfort zone."
Jackie, SCP of Redev and Asset Management
"Given where technology is today and where AvalonBay wants to be, it makes me really excited about what we can create together, how we can affect change in the industry and the value we can unlock for both our customer and our business."
Rukus, Sr. Vice President and Chief Digital Officer
"I'm constantly challenged, pushed to think creatively, and I love that I am empowered to act like a business owner."
Darius, Maintenance Manager
"Everything is on the table. You determine your skills, opportunities and career development… but it helps to have a supervisor, mentor and company to support you."
Karen, SVP Corporate Initiatives
"Be curious and ask to be considered to work on projects outside of your comfort zone."
Jackie, SCP of Redev and Asset Management
"Given where technology is today and where AvalonBay wants to be, it makes me really excited about what we can create together, how we can affect change in the industry and the value we can unlock for both our customer and our business."
Rukus, Sr. Vice President and Chief Digital Officer
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