Job Summary
The Resident Care Coordinator supports the Wellness Director in delivering exceptional resident care and ensuring compliance with community policies, regulations, and care standards. This role serves as a key liaison between residents, families, caregivers, healthcare providers, and community leadership to promote resident well-being and operational excellence.
Key Responsibilities
- Support onboarding, orientation, and training of new care team members.
- Monitor and audit training compliance, certifications, and required documentation.
- Report care concerns, compliance issues, and resident updates to the Wellness Director.
- Participate in daily team meetings and communicate resident care needs.
- Monitor changes in residents' conditions and coordinate communication with healthcare providers.
- Review medication orders and assist with medication management processes.
- Conduct routine Medication Administration Record (MAR) audits.
- Ensure resident Service Plans and documentation are accurate and up to date.
- Coordinate resident appointments, transportation, and healthcare services.
- Maintain inventory of medications and clinical supplies.
- Assist with resident move-ins and transitions to ensure a positive experience.
- Perform quality assurance audits and support regulatory compliance efforts.
- Provide direct resident care and assistance with activities of daily living as needed.
Qualifications
- Minimum 2 years of experience in senior living, assisted living, memory care, or a healthcare setting.
- Experience administering medications and maintaining resident care documentation.
- Strong communication, organization, and interpersonal skills.
- Ability to work independently and collaboratively in a team environment.
- Professional, compassionate, and resident-focused approach.
- Flexible schedule, including weekends and holidays as needed.
Education & Certifications
- Certified Nursing Assistant (CNA) or Medication Technician certification required.
- Must be at least 18 years of age.
- Must successfully complete a background check, drug screen, TB test, and physical examination.
Preferred Skills
- Experience with electronic health records, Yardi, Relias, or similar healthcare software.
- Knowledge of state regulations and senior living compliance requirements.
- Prior experience coordinating care plans and resident services.
Join our team and help create a safe, supportive, and engaging environment where residents can thrive.