Staffing
- Ensures that the program is adequately and appropriately staffed and monitored
- Ensures the appropriate training of staff who are assigned to the Residence
- Provides weekly supervision meeting for residential staff
- Observes, monitors, and regularly provides feedback to staff regarding the implementation of the individuals plans through the use of meal observations, community meetings, and daily performance of goals.
- Demonstrates and models effective methods to teach existing positive and replacement behaviors to individuals.
- Supports staff in developing their technical skills through electronic documentation and communications
Program
- Ensures that the program meets the guidelines and regulations which govern residential operations
- Tracks program and individual progress to ensure further program development.
- Works closely with families and individuals to ensure the program meets their needs and expectations
Medical Care Oversight
- Maintain and update medication records of individuals residing in the IRA
- Monitor to ensure all medical appointments and follow-up visits are done as needed
- Work closely with the Nurse/Medical Director on all medical care for residents
- Work closely with Psychologist on all behavioral plans and data for residents
- Establish professional relationships with local pharmacies, urgent care centers, etc.
- Ensure that all reports of injuries and accidents are reported as required by agency policy and OPWDD regulations
- Review Medical Administration Records a minimum of three times per week.
Reporting / Documentation
- Monitor staff required charting and documentation records and completes reports on person supported progress towards meeting goals and outcome as needed.
- Responds to all correspondence promptly and professionally, meeting required timeframes.
- Conducts one unannounced visit per month to DD IRAs or Day Programs; completing the unannounced visit checklist during each visit and reporting results to Director DD and Director QI within one week of visit; and following up on action items at next unannounced visit.
- Ensure the proper documentation and reporting of all incidents and events to all the proper Agency and Monitoring authorities
- Ensures the review of all incidents and events on a monthly and quarterly basis
- Compiles other reports and data for management review
- Ensure that all reports of injuries and untoward incidents for staff and individuals are reported appropriately
- Ensures that appropriate training and documentation of training for individuals and staff is up to date and meets standard for reimbursement as well as program guidelines.
- Ensures that all billing information for the program is completed and submitted to accounting in a timely manner
- View Foothold records daily to ensure that individuals goals are recorded
Communication
- Communicate effectively with individuals, using their primary method of communication (gestures, verbal, sign-language, communication board)
- Establish positive relations with parents, guardians, and advocates of the individuals in the residence
- Assists staff and individuals in developing daily activities which are of interest to the person.
- Provides counseling and support to staff when conflicts arise; facilitates teamwork and positive interactions.
- Gathers staff opinions and input regarding work issues and empowers staff to make decisions through monthly mission effectiveness meetings.
- Provides ongoing feedback for the director and other executive staff.
Other
- On call for emergencies and reports as indicated by program guidelines.
- Provides a safe work environment for staff and individuals.
- Other related duties as assigned by supervisor
- Attends in-service training and participates in continuing education to develop management skills; implements and demonstrates skills learned to build staff skillsets.
Your Qualifications
Education and/or Experience
B.A. Degree in Human Services or related field
2+ years experience working in a similar environment, with 1 year in a supervisory role
Knowledge of Developmental Disabilities
Must have a clean NYS Drivers License
Language Skills
Exceptional observatory and analytical skills to assist in future development of the program
Excellent written and verbal communication skills
Bi-lingual a plus
Ability to learn basic sign language a must
Computer Skills
Skilled with Microsoft Office Suite, especially MS Word and MS Outlook
Certificates, Licenses & Registrations
AMAP and First Aid/CPR/AED certification a plus
Must have a clean NYS Drivers License