Residence Life Specialist - The Callaway House Austin

Residence Life Specialist - The Callaway House Austin

Department: Property Admin

Employment Type: Full Time

Location: The Callaway House Austin - Austin, TX

Reporting To: Resident Experience Manager

Description

The Residence Life Specialist is responsible for organizing engaging resident events that promote personal growth, healthy lifestyles, and academic success within the community, promoting an engaging living experience. This role involves collaborating with university partners to facilitate residence life activities and orientations. Reporting to the Resident Experience Manager, the Residence Life Specialist will help deliver a best-in-class living experience that sets ACC properties apart.

• Organize resident events to enhance the living experience at the property.
• Create events that enhance residents' personal growth, healthy lifestyle, and academic success.
• Coordinate with University partners on residence life activities, orientations, and similar events.
• Set up and attend resident functions, remaining knowledgeable about resident event requests and lifestyle needs.
• Ensure community newsletters are completed and distributed in a timely manner.
• Assist with collecting resident feedback and survey results, as well as creating action plans for improvement.
• Help oversee lease policy enforcement, including resident misconduct follow-up and management in partnership with supervisor.
• Partner closely with service team to ensure property is consistently well-maintained and meets curb appeal standards.
• Help with coordinating roommate assignments, as applicable.
• Assist with office administrative tasks, including package management.
• Other duties, as assigned by supervisor.

Ideal Candidate

The ideal candidate for the Residence Life Specialist role is a creative and organized individual with experience in student housing, residence life, or community programming, who can support resident engagement through events and communication. This role includes coordinating programs that promote personal growth, wellness, and community involvement.

Candidates should demonstrate strong collaboration and organizational skills. While candidates may not have experience across every area, they should be ready to contribute to programming and grow within a resident experience-focused role.

American Campus Communities Culture Commitments

• Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
• The core of American Campus culture involves everyone being fully invested in everything that e do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
• Serve as an American Campus representative and liaison in all interactions.
• Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the minimum knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• At least 2 years of experience in the student/multi-family housing industry
• Experience in residence life, student development, wellness programming, events planning and crisis prevention and intervention
• Proficiency in Microsoft Office suite
• Bachelor's degree preferred

Benefits & Perks

• Benefits:

• Dental

• Vision

• 401(k) with Employer Matching

• Medical & Dependent Care Flexible Spending Accounts (FSA)

• Life Insurance

• Sick Leave

• Paid Time Off

• Paid Pregnancy & Childbirth Leave

• Paid Paternity Leave

• Health Insurance

• Health Savings Account (HSA) with Employer Matching

• Short-Term & Long-Term Disability

• Perks:

• Preferred Membership Pricing at Local & National Companies

• CoreGiving Volunteer Days

• Referral Program

• Charity Matching Program