Residence Inn Colorado Springs South - Front Desk Supervisor

Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor, you're the heartbeat of hospitality-leading the charge to make every guest feel genuinely welcomed and valued. You'll guide your team with energy and enthusiasm, setting the tone for service that's not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you'll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You're the go-to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity-all while keeping safety and standards front and center.

EDUCATION & EXPERIENCE

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver's license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Make yourself at home at Residence Inn Colorado Springs South. Our extended stay hotel in Colorado Springs offers residentially inspired amenities for a seamless experience. Recharge in our pet-friendly suites with plush Marriott bedding, ergonomic workspaces, and full kitchens. Start your day at our hotel in South Colorado Springs with our free breakfast and enjoy dining at restaurants like Buffalo Wild Wings, Chilis, and MacKenzies Chop House. Stay active at our heated indoor pool and 24 hour fitness center or book a tee time at Valley Hi Golf Course. Explore the local area with a visit to top Colorado Springs attractions like Fort Carson, U.S. Olympic and Paralympic Training Center, and Broadmoor World Arena. We are also close to Pikes Peak, Garden of the Gods, and Old Colorado City. Our central location less than 15 minutes from Colorado Springs Airport make our extended stay suites a great choice for your next stay. No matter how long youre here, make the most of it at Residence Inn Colorado Springs. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture-we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if youre looking for a place where you can grow, succeed, and belong, come join us!

Application deadline for Colorado positions: 11/18/26