POSITION SUMMARY The Residence Hall Assistant (RHA) is a federal work study student position designed to support the day-to-day operations of the residence halls. RHAs staff the front desk, assist residents and guests, and provide customer service while helping maintain a safe, welcoming, and inclusive residential community. KEY RESPONSIBILITIES - Staff the front desk during scheduled shifts, including evenings and weekends.
- Greet residents and guests, answer questions, and provide excellent customer service.
- Monitor building access and ensure adherence to residence hall security protocols.
- Assist residence hall staff with programs, events, and community-building initiatives.
- Report maintenance needs, safety issues, and policy concerns to professional staff promptly.
- Maintain confidentiality and uphold campus housing policies.
- Perform additional duties as assigned by residence life staff.
QUALIFICATIONS - Must be a current student enrolled in the federal work study program and in good academic standing.
- Dependable, punctual, and able to commit to scheduled shifts (evenings and weekends required).
- Strong interpersonal, communication, and customer service skills.
- Ability to work independently as well as collaboratively in a team environment.
- Demonstrated professionalism, respect for confidentiality, and commitment to fostering an inclusive community.
WORK SCHEDULE - Shifts vary based on residence hall needs; evening and weekend availability is required.
- Hours are contingent upon federal work study award allocation and student class schedule.
COMPENSATION Hourly rate based on federal work study guidelines.
|