Reservationist | Full Time

Return to Search

Reservationist | Full Time

The Unbound Collection

The Driskill

US - TX - Austin

Administrative

Hourly/Entry Level Employee

Full-time

21.00 Hourly US Dollar (USD) pay basis

Req ID: AUS010770

Share Reservationist | Full Time on LinkedIn Tweet Reservationist | Full Time Share Reservationist | Full Time on Facebook Share Reservationist | Full Time via Email

Summary

Since opening its doors in 1886, The Driskill has stood as one of Texas's most iconic and luxurious hotels. For more than a century, it has played an integral role in the history, culture, and character of Austin. In 2013, The Driskill joined the Hyatt family of hotels and has since become a flagship property within The Unbound Collection by Hyatt. Today, following a comprehensive restoration of its guestrooms and meeting spaces, the hotel continues its legacy of Texas luxury. Committed to exceptional service, authentic hospitality, and Forbes standards of excellence, The Driskill remains a celebrated destination where historic grandeur meets modern sophistication.

The Reservations Agent is responsible for answering incoming calls to the hotel. This individual must work well handling a high volume of calls and should be able to handle guest room reservation requests for the hotel, provide guests with hotel facility information and answer questions relating to the hotel and local area. The Reservations Agent also works closely with the Group Sales & Event Managers as well as the Director of Revenue assisting with group rooming lists, reservations and additional group pre-arrival tasks. The ideal candidate will have good typing skills, a pleasant attitude, exceptional customer service skills and excellent phone demeanor.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Prior Front Office experience preferred
• Prior experience working with Opera preferred
• Exceptional communication etiquette and interpersonal skills
• Refined verbal communication skills
• A genuine passion for luxury hospitality and personalized service
• Ability to sit for long periods of time
• Must be able to work a flexible schedule, including evenings, weekends and holidays
• Proficient in basic computer skills
• Previous customer service experience required

Apply

Share Reservationist | Full Time on LinkedIn Tweet Reservationist | Full Time Share Reservationist | Full Time on Facebook Share Reservationist | Full Time via Email

Other Opportunities For You

Sales Coordinator

Hyatt Regency Crystal City | Arlington, VA, US

Banquet Culinary Supervisor

Hotel Kansas City | Kansas City, MO, US

Area Human Resources Coordinator

Dream Midtown | New York City, NY, US

Airline Specialist

Hyatt Regency San Francisco Airport | Burlingame, CA, US

Event Set-Up Supervisor - AM/PM

Hyatt Regency Dallas | Dallas, TX, US

Spa Receptionist

Grand Hyatt Barcelona | Barcelona, ES