Research investigator - Woodland Hills

USA Express Legal & Investigative Service

Woodland Hills, California

JOB DETAILS
SKILLS
Analysis Skills, Case Management, Communication Skills, Criminal Justice, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, Documentation Standards, Health Insurance, Insurance, Interviewing Skills, Investigative Reports, Legal, Legal Documents, Legal Investigation, Legal Reports, Legal Standards, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Reporting Skills, Team Player, Time Management, Writing Skills
LOCATION
Woodland Hills, California
POSTED
13 days ago
Benefits:
  • 401(k)
  • Health insurance
Position Overview:

USA Express Legal & Investigative Services is seeking a motivated and detail-oriented Research Investigator to support legal and insurance-related investigations. This role involves conducting  desk investigations, gathering statements, and preparing clear, professional reports for client use in legal proceedings.

The ideal candidate is an effective communicator with strong writing skills, an inquisitive mindset, and the ability to work both independently and as part of a team.


Key Responsibilities:

  • Perform research using public records, databases, and other investigative tools
  • Obtain statements and conduct interviews in a professional and compliant manner
  • Prepare accurate, concise, and well-documented investigative reports
  • Verify and analyze information to ensure accuracy and case integrity
  • Maintain confidentiality and adhere to all legal and ethical standards
  • Collaborate with team members, case managers, and clients on active assignments
  • Manage multiple assignments and meet strict deadlines

Required Qualifications & Skills:

  • Strong verbal and written communication skills
  • Excellent report writing and documentation abilities
  • Inquisitive mind with strong attention to detail
  • Critical thinking and problem-solving skills
  • Ability to work independently and in a team environment
  • Professional demeanor and reliability
  • Strong organizational and time-management skills

Preferred Qualifications:

  • Background in criminal justice, legal services, insurance, or investigations
  • Prior experience in field investigations, research, or statement taking (preferred but not required)
  • Familiarity with legal documentation and reporting standards

Key Traits:

  • Curious and detail-oriented
  • Ethical, discreet, and dependable
  • Strong team player
  • Adaptable in a fast-paced environment

Work Environment:

  • Combination of fieldwork and office-based research
  • Interaction with clients, witnesses, and legal professionals
  • Fast-paced, deadline-driven setting focused on accuracy and client service
 
Compensation: $23.50 per hour




About the Company

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USA Express Legal & Investigative Service