Research Help Desk Library Student Assistant - Fall 2026

Research Help Desk Library Student Assistant - Fall 2026

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Please see Special Instructions for more details.

Qualified applicants will be contacted to schedule an interview.

Posting Details

Announcement Information

Job Summary

This position is responsible for excellent customer service by providing research and library help through online chat and in person at the Research Help and Circulation desks. The job offers a great opportunity to become more familiar with the library and gain research and public service skills.

Responsibilities

• Assist library users online and in person; answer general questions, help users locate information and conduct research
• Answer questions and assist library users (in-person, online, via phone), make referrals to other departments as needed, and enforce library policy
• Support patrons in using library equipment and applications
• Assist with the maintenance and activities of the Academic Commons
• Assist the Core Reference Team with library displays, promotion of services and collections, assessment projects, workshops, class instruction, and/or special events…
• Other related duties as required

Qualifications

• Must be able to work the following shifts: Mon. 1:30-2:30pm, Wed. 2-4pm and Thurs. 7-9pm
• Must be enrolled at Oberlin College
• Public service orientation (enjoy working with people!)
• Basic familiarity with libraries, online library catalogues, research databases, and office equipment (photocopier, fax, scanner). Desired qualification is experience with the Oberlin College Libraries.
• Attention to detail and strong organizational skills
• Able to communicate effectively in both written and oral form
• Willingness to do a variety of tasks and learn a wide range of skills and processes.
• Clear sense of responsibility for fulfilling scheduled work assignments

Quick Link for Posting https://jobs.oberlin.edu/postings/17795 Compensation Special Instructions to Applicants

Qualified applicants will be contacted to schedule an interview.

Documents Needed to Apply

Required Documents

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• What about this job interests you?

(Open Ended Question)

• Tell us briefly about your experience using or working in libraries.

(Open Ended Question)

• Have you worked in any Oberlin College library before? If so, which one?

(Open Ended Question)

• What is your expected semester and year of graduation?

(Open Ended Question)